Kathryn Kioski

Greeted patients and visitors, providing courteous assistance during check-in and explaining policies to enhance patient experience.

Scheduled patient appointments and scans in accordance with established protocols.

Obtained and processed demographic information and payments with meticulous attention to detail.

Answered telephone calls, routed messages, and provided appropriate assistance to callers.

Coordinated communication among patients, employees, and outside agencies to streamline operations and improve service delivery.

Balanced multiple responsibilities while maintaining calm, professional demeanor to support a positive clinic environment.

Efficiently processed customer transactions using cash registers and point-of-sale systems.

Handled cash, credit, debit cards, and mobile payments with accuracy.

Responded to customer inquiries and resolved complaints, enhancing customer satisfaction.

Built rapport with customers, delivering personalized recommendations to improve shopping experience.

Maintained up-to-date knowledge of store policies, promotions, and product details.

Stocked merchandise displays, contributing to a well-organized store environment.

Developed and executed strategies to enhance membership enrollment and retention.

Coordinated community events, programs, and outreach efforts to engage members and increase participation.

Prepared action plans, schedules, and reports aligned with organizational goals.

Facilitated communication among members, prospective members, volunteers, and community partners to strengthen relationships and support.

Served as liaison between members, nonmembers, and organization to foster engagement.

Ensured proper placement for girl and adult members in suitable roles.

Recruited, trained, and supervised volunteers to optimize program effectiveness.

Built community awareness and visibility of programs through strategic networking, enhancing overall engagement.

Planned and scheduled social entertainment and wellness activities to enhance residents' quality of life.

Coordinated entertainers, guest speakers, special events, and community outings to enhance resident engagement.

Developed activity calendars, newsletters, presentations, and communications to inform and connect residents.

Led individual, small-group, and large-group activities to promote participation.

Developed a visual communication program for residents and families to improve understanding.

Managed OneCallNow automated messaging system for effective communication with residents and staff.

Established and managed departmental budget and volunteer program to optimize resources and support activities.

Supervised high school health career students and Michigan Technological University interns to foster development.