Kathryn M. Marshall
Phoenix,AZ
Summary
Personal statement Seeking a position within the hospitality field that will allow me to expand and utilize my skills as well as leverage my strengths. I am extremely passionate about the hospitality industry and recently finished a degree in International Hotel Management from the UK. I am highly motivated with a strong work ethic and multi-tasker as well as detail oriented.
Overview
16
16
years of professional experience
Work History
Bartender
Hen House Cafe
08.2023 - Current
- Increased alcohol sales in the short time I have been employed at this location
- Maintaining and organizing bar to allow for quicker execution of drinks as well as easier
- Control of inventory through counts and ordering
- Mixed and delivered drinks according to the restaurant's standards in high volume atmosphere
Server, Bartender, Line Cook, Expo, Shift Leader
Kona Grill
10.2017 - 04.2023
- And responsibilities:
- Served food in high volume fast paced environment (happy hours)
- Was on track to become manager until I moved out of country
- Served using complex menu
- Helped with training of new servers, bartenders, and shift leads
Lead Bartender
Olive Garden
03.2009 - 08.2018
- Certified Bar Trainer
- Ordered for the bar - liquor, beer, wine, and other items needed such as mixes, juices, and garnishes
- Exceeded guest satisfaction
- Mixed drinks in high volume fast paced environment
- Ensured quality control requirements were met
Server, Bartender, Cook, Shift Lead
Two Step Grill
01.2008 - 12.2008
- Exceeded guest expectations
- Scheduled front of house and back of house staff
- Purchased for front and back of house
- Arizona Liquor Laws Certificate
- Certificate in ServSafe
Education
Hospitality Management
Maricopa Community Colleges
Degree - International Hotel Management
University of Wales Trinity Saint David
Wales, United Kingdom06.2020
Skills
- Excellent communication skills
- Ability to problem solve
- Extensive knowledge about food handling and food handling procedures
- Certified Bar Trainer
- Level 1 Certified Wine Training
- Proficiency in math
Timeline
Bartender
Hen House Cafe
08.2023 - Current
Server, Bartender, Line Cook, Expo, Shift Leader
Kona Grill
10.2017 - 04.2023
Lead Bartender
Olive Garden
03.2009 - 08.2018
Server, Bartender, Cook, Shift Lead
Two Step Grill
01.2008 - 12.2008
Hospitality Management
Maricopa Community Colleges
Degree - International Hotel Management
University of Wales Trinity Saint David
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