Kathrynn Gerard

• Event Planning: 90+ people
• Collaborating with Principals and Directors on office systems and processes, including travel planning
• ADA standards compliance document remediation for architectural/urban planning projects
• Assisting with reports (financial health, time analysis, data analysis, etc.)

• Project management for president's portfolio
• Collaborating with the admin team to modify systems and documents
• Communicating with multiple project stakeholders via Microsoft Office, a CRM database, and project management software

Volunteer Coordinator

• Overseeing 300+ volunteers using a CRM software database
• Creating service opportunities for local groups (businesses, etc.)
• Leading tours, volunteer trainings, orientations, and updating documents

Vocation Specialist

• Overseeing program participants completing career training
• Creating and organizing materials for on-boarding and orientation
• Developing career goals through one-on-one meetings, small groups, and training

• Customer service, data entry, and updating documents for tech support
• Management of product returns inventory
• Returns processing, order updates, and replacement shipping