KATHRYN N. RAMIG

- Receive public emergency and non-emergency calls

- Supervise response prioritization in order to effectively dispatch official units such as police, fire, and EMS

- Track data accurately in real-time and fast paced environments

- Maintain efficiency while multitasking to complete calls for services

- Develop confidence and effective communication in coordinating 1-5 officers each shift

- Organize and prioritize the information received during calls to delegate based on urgency and severity

- Learned and maintained proficiency as a first responder

- Enforced facility policies, rules and regulations among pool patrons ages children to adults

- Certified in First Aid and CPR to offer individuals in distress optimal support

- Trained and managed team of 10 lifeguards on pool safety and risk management protocols

- Developed action plans based on safety policies

- Solved problems based on patron activity in order maintain fun and safe environment

- Worked in fast-paced environment serve guests efficiently and in timely manner as a member of 3-5 team members each shift

- Restocked inventory and ingredient items to maintain optimal store efficiency

- Trained 5 new staff members on accurate procedures and best practices

- Provided exceptional customer service by being enthusiastic in greeting customers and taking orders