Kathy Wyant
Racine,WI
Summary
Dynamic professional with a strong background in customer service and inside sales at Seda North America and Modine Manufacturing. Proven expertise in international account management and project coordination, driving cost-saving initiatives and enhancing customer relationships. Proficient in SAP and Excel, with exceptional communication skills that foster collaboration and client satisfaction.
Overview
10
10
years of professional experience
Work History
Inside Sales Specialist
Modine Manufacturing
06.2024 - 08.2025
- Support sales team, Daily tasks including contract review, order processing, accounting/credit support for customer assigned accounts, project support, new customer onboarding, customer facing meetings, customer pricing updates, coordinate with internal credit teams to rectify open issues.
- Developed sales strategies to promote heating and cooling solutions.
- Managed customer accounts to ensure satisfaction and repeat business.
- Collaborated with engineering teams to address product inquiries effectively.
- Maintained strong relationships with existing customers through regular contact and follow-up calls.
- Provided timely feedback on customer inquiries, complaints, and requests for information.
- Negotiated contracts with clients to ensure favorable terms and conditions.
Customer Service
Seda North America
Racine, Wisconsin
08.2015 - 06.2024
- Daily account tasks, including order processing, shipments, account management, inventory reports, production status and promotion management.
- Project lead for new product innovation, involved in all stages of project from quoting, food testing, to market launch.
- Onboard new customers inclusive of contract reviews, travel to customer locations.
- Develop and oversee cost saving opportunities.
- Two years of internal finance including capital asset management.
- Responsible for project oversight and management of expansion projects.
Education
Associate of Applied Science - Accounting
Heald College
CA04.2003
AA Computer Business Administration - Computer And Information Systems
Heald College
CA04.2001
Skills
- Experience with multinational organizations
- International account management
- Finance background
- Sales and budget forecast analysis
- SAP experience
- Excel
- Contract management
- Order processing
- Customer onboarding
- Customer relationship management
- Sales support
- Accounting coordination
- Effective communication
- Team collaboration
- Key relationship management
- Customer relationship building
- Solution coordination
- Project coordination
- Organized and efficient
- Client relationship management
- Analytical thinking
Timeline
Inside Sales Specialist
Modine Manufacturing
06.2024 - 08.2025
Customer Service
Seda North America
08.2015 - 06.2024
Associate of Applied Science - Accounting
Heald College
AA Computer Business Administration - Computer And Information Systems
Heald College
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