Kathy Brown
Pittsboro,NC
Summary
A professional with over 25 years of Human Resources experience at UNC Health Chatham, committed to providing support and fulfilling the needs of the hospital to serve our community.
Overview
40
40
years of professional experience
Work History
HR Specialist Sr.
UNC Health Chatham
11.1997 - Current
- Provides HR Consulting to assist senior level HR Business Partners with day-to-day HR operations. Investigates and resolves routine HR issues. Researches more complex HR issues and works with HR Business Partners to develop a plan to resolve.
- Provides ongoing administrative support to HR Business Partners. Monitors and manages HR functions within assigned areas, alerting HR Business Partners to any issues that arise.
- Communicates HR updates to teammates as needed, ensuring they are informed of HR programs and deadlines.
- Communicates and collaborates with teammates, managers and other Health Care System
customers relative to HR data information and issues. - Collaborates with the HR Center of Excellence to research and resolve HR issues.
- Assists teammates on-site with HR inquiries, including benefits questions and the completion of HR forms.
- Establishes relationships with entity leaders to assess their HR needs and provides guidance on potential concerns.
- Provides program and project support, including personalized, in-person orientations for new teammates.
Clerical Supervisor
NC Memorial Hospital
10.1988 - 07.1992
- Spearheaded cross-departmental collaboration projects resulting in improved communication and resource sharing among teams among the Physical/Occupational Therapy Department.
- Collaborated with other departments on special projects requiring clerical support or expertise in office management processes.
- Assigned work and verified completion of assignments.
- Established strong relationships with internal and external stakeholders by consistently demonstrating professionalism and excellent communication skills.
- Met with various Physical Therapy individual teams (Med-Surg, Outpatient, Ortho, etc.) on a weekly basis to touch base and provide updates.
- Led weekly clerical staff meetings to touch base with team and provide updates on departmental activities.
- Reviewed and processed daily charge tickets to ensure billing accuracy for Physical/Occupational Therapy.
Customer Service Representative/Teller
Central Carolina Bank
08.1985 - 10.1988
- Managed and screened incoming calls for multiple phone lines.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Balanced the ATM daily, replenished cash, and ensured accuracy through regular testing.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Set up and processed various accounts for banking customers.
Loan Clerk
First Citizens Bank
07.1984 - 08.1985
- Answered/screened multiple line phone calls.
- Provided loan payoff information to various car dealerships.
- Facilitated smooth communication between borrowers, lenders, and other stakeholders involved in the lending process.
- Improved loan processing efficiency by meticulously reviewing and verifying loan documentation for corporate office.
- Conducted quality assurance reviews on completed applications before submission to ensure accurate information was presented.
- Processed loan payoffs to ensure accuracy of loan closings for corporate office.
Education
High School Diploma -
Northwood High School
Pittsboro, NC06-1984
Skills
- Communication
- Interpersonal Skills
- Empathy
- Adaptability
- Discretion
- Professionalism
Timeline
HR Specialist Sr.
UNC Health Chatham
11.1997 - Current
Clerical Supervisor
NC Memorial Hospital
10.1988 - 07.1992
Customer Service Representative/Teller
Central Carolina Bank
08.1985 - 10.1988
Loan Clerk
First Citizens Bank
07.1984 - 08.1985
High School Diploma -
Northwood High School
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