Kathy Bryant
STANTON,TN
Summary
Dedicated store coordinator with expertise in team leadership and customer service. Proven ability to optimize store operations and enhance customer satisfaction.
Overview
18
18
years of professional experience
Work History
Store Coordinator
Dollar Tree
Chesapeake, VA
06.2018 - 05.2025
- Coordinated daily store operations to optimize workflow and enhance customer satisfaction.
- Managed inventory levels and facilitated replenishment to maintain product availability.
- Trained and mentored new staff on operational procedures and customer service protocols.
- Implemented visual merchandising strategies to improve product presentation and sales impact.
- Collaborated with management to streamline processes, enhancing overall store efficiency.
- Led initiatives for safety compliance, fostering a secure shopping environment for customers and employees.
- Facilitated smooth daily operations through effective communication between team members and leadership.
- Elevated overall store appearance standards through periodic assessment of fixture placement, signage accuracy, and visual presentation adherence.
Store Manager
Family Dollar
Parsons, TN
04.2017 - 06.2018
- Led daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored staff on customer service best practices and product knowledge.
- Managed inventory levels, optimizing stock replenishment and minimizing shrinkage.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Trained and mentored team members on sales techniques and customer engagement.
- Established relationships with vendors, negotiating terms to optimize supply chain efficiency.
- Implemented loss prevention measures, reducing shrinkage through staff training and surveillance systems.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Credit Administrator
Helena Chemical Company
Collierville, TN
11.2013 - 10.2017
- Managed credit evaluations and risk assessments for customer accounts.
- Processed and verified credit applications to ensure compliance with company policies.
- Developed and maintained strong relationships with clients to enhance credit management processes.
- Led initiatives to streamline credit approval workflows, improving efficiency across departments.
- Analyzed financial data to assess customer creditworthiness and mitigate potential risks.
- Implemented best practices for monitoring overdue accounts, reducing default rates significantly.
Store Manager
Dollar General Store
Atoka, TN
07.2007 - 03.2013
- Analyzed sales reports to identify trends and develop action plans for improvement.
- Fostered a positive team environment by promoting collaboration and effective communication.
- Conducted regular performance evaluations, providing feedback to enhance employee development.
- Coordinated promotional events, driving customer engagement and increasing foot traffic to the store.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Associate of Applied Science - Accounting And Finance
Miller Hawkins Business College
Memphis, Tn 03-1994
Skills
- Store operations
- Employee training
- Scheduling coordination
- Merchandise planning
- Customer service
- Friendly and positive
- Multitasking and organization
- Team leadership
- Store merchandising
Timeline
Store Coordinator
Dollar Tree
06.2018 - 05.2025
Store Manager
Family Dollar
04.2017 - 06.2018
Credit Administrator
Helena Chemical Company
11.2013 - 10.2017
Store Manager
Dollar General Store
07.2007 - 03.2013
Associate of Applied Science - Accounting And Finance
Miller Hawkins Business College