Kathy Burch
Lakeland,USA
Summary
Results-oriented medical billing professional with a proven history of managing billing operations, ensuring compliance, and optimizing revenue cycles. Exceptional collaboration skills drive process improvements while fostering a reliable and adaptable work environment. Expertise includes coding systems, claim processing, and efficient resolution of billing discrepancies. Recognized for a results-driven approach and strong problem-solving abilities that enhance operational efficiency and support organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Billing Manager
Applied Behavioral Learning Experiences
04.2022 - 09.2025
- Oversaw billing operations, ensuring compliance with healthcare regulations and policies.
- Managed team of billing specialists, providing training and mentorship to enhance performance.
- Led cross-functional meetings to address billing issues and enhance interdepartmental communication.
- Worked with customers to develop payment plans and bring accounts current.
- Managed a team of dedicated medical billers, focusing on professional development opportunities and maintaining a positive work environment conducive to high levels of productivity.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
Medical Billing and Coding Specialist
North County Dermatology Clinic PA
07.2013 - 04.2022
- Managed patient coding for dermatological procedures, ensuring compliance with insurance regulations.
- Trained junior staff on coding standards and best practices to enhance team performance.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Ensured accuracy in coding through regular audits, identifying discrepancies and areas for improvement.
- Assisted with the implementation of new coding software, serving as a resource for team members during the transition period.
- Communicated with insurance companies to research and resolved coding discrepancies.
Education
High school diploma or GED -
Lakeland Senior High School
Bachelor of Business Administration - undefined
Florida Southern College
Lakeland, FLSkills
- Data analysis proficiency
- Office administration management
- Proficient time management
- Effective customer complaint resolution
- Proficient in Microsoft Word
- Healthcare billing proficiency
- Professional phone communication
- Proficient in computer applications
- Microsoft Office
- Medical scheduling
- Organizational skills
- Team Management
- Medical Terminology
Certification
- Certified Professional Coder
- Medical Coding Certification
- Driver's License
- Certified Coding Specialist
Languages
English
Timeline
Medical Billing Manager
Applied Behavioral Learning Experiences
04.2022 - 09.2025
Medical Billing and Coding Specialist
North County Dermatology Clinic PA
07.2013 - 04.2022
Bachelor of Business Administration - undefined
Florida Southern College
High school diploma or GED -
Lakeland Senior High School