Compassionate healthcare professional with over 35 years of nursing experience and a tireless commitment to creating positive patient experiences for patients. Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.
Overview
20
20
years of professional experience
Work History
Case Manager
Centerwell Senior Care
Casselberry , FL
12.2017 - Current
Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Maintained up-to-date case records with case activity status.
Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
Adhered to ethical principles and standards to protect clients' confidential information.
Advocated for clients by obtaining information regarding treatment options and clinical status.
Participated in regular team meetings and in-house training sessions to boost group effectiveness.
Coordinated support services and optimized communication between healthcare workers and patients.
Reviewed treatment plans against individual goals and healthcare standards.
Collaborated with healthcare team to improve care quality, reduce costs and gauge patient progress.
Registered Nurse
BIG BEND HOSPICE
Tallahassee, FL
01.2014 - 01.2017
Assessed and documented the needs of patients
Collaborated with multi-disciplinary healthcare teams to plan and manage patient treatments
Discussed illnesses and treatments with patients and family members