Kathy De Anda
Los Angeles,CA
Summary
Motivated and dependable individual seeking a full-time position in a dynamic and supportive team environment. Dedicated to growing professionally and contributing to a company's success with strong communication, problem-solving, and leadership skills.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Visual Merchandising Manager
GAP
Inglewood, CA
01.2023 - 05.2023
- Managed floor resets, according to Gap VPG
- Responding to emails and directives
- Trained and coached store associates so that we are able to meet our daily quota
- Creating employee schedules and daily task
- Collaborated with store managers to implement seasonal product presentations effectively.
- Trained sales associates on visual standards and effective merchandising techniques.
- Keeping track and analyzing sales to identify trends and areas for improvement
- Set up window and floor displays, aligned with seasonal campaigns
- Coordinated team to update merchandise based on visual changes
- Monitored fitting rooms, assisted customers, and ensured store visuals met company standards
- Managed daily task completion while supporting customer-facing responsibilities
Supervisor
WSS
Inglewood, CA
05.2021 - 07.2022
- Provided customer service and engaged with customers
- Responsible for appearance, scheduling, and assigning associate tasks
- Directed team operations, managed cash registers, and handled store opening/closing procedures
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Warehouse Associate
Five Star
Compton, CA
02.2021 - 05.2021
- Conducted inventory counting and scanning
- Conducted regular quality checks on incoming and outgoing shipments.
- Implemented safety protocols to minimize workplace hazards and risks.
- Packed and labeled merchandise to prepare for loading and shipment
- Managed stocking/back-stocking and packaging new merchandise for retail stores such as Marshalls, TJ Maxx, and HomeGoods.
Education
Diploma -
King Drew Magnet High School
Los Angeles, CA 08.2017 - 05.2021
Skills
- Customer Service
- Communication
- Problem Management
- Leadership
- Punctuality
- Dependability
- Employee training
- Customer relationship management
- Task prioritization
- Visual merchandising
- Trend tracking
- Retail operations
- Sales monitoring
- Team collaboration
- Problem solving
Languages
- Spanish
- English, fluent
- Spanish, fluent
Timeline
Visual Merchandising Manager
GAP
01.2023 - 05.2023
Supervisor
WSS
05.2021 - 07.2022
Warehouse Associate
Five Star
02.2021 - 05.2021
Diploma -
King Drew Magnet High School
08.2017 - 05.2021