Kathy Dozier
Houston,TX
Overview
23
23
years of professional experience
1
1
Certification
Summary
Versatile and dependable professional with more than 20 years of experience in administrative support, customer service, education support, and operations. Proven ability to manage records, coordinate schedules, communicate effectively with parents and customers, and support daily business operations. Experienced in creating safe, nurturing environments for children while building strong relationships with families, staff, and stakeholders.
Work History
Driver / Float Teacher
Jumping Jack's Learning Center
08.2025 - Current
- Safely transport children to and from school and activities.
- Support classroom teachers and supervise infants, preschool-aged children, and school-age students.
- Communicate with parents and maintain accurate attendance and student records.
- Ensure compliance with childcare regulations and safety procedures.
Food Services Manager
Bloom Academy Charter School
06.2022 - 06.2025
- Managed daily food service operations in a school environment.
- Maintained student dietary records and documentation.
- Coordinated schedules and operational activities while supporting compliance requirements.
Onboarding Specialist
Comcast Cable
06.2003 - 09.2020
- Assisted customers with onboarding, account setup, and service inquiries.
- Resolved customer concerns through cross-functional collaboration.
- Managed records, invoices, and documentation while delivering exceptional customer service.
Education
General Studies - undefined
Houston Christian University
08.2026
Skills
- Administrative Support
- Customer Service Excellence
- Early Childhood Education Support
- Parent & Family Communication
- Office Administration
- Microsoft Office Suite
- Outlook
- Scheduling & Calendar Coordination
- Records Management
- Data Entry & Documentation
- Attendance Tracking
- Filing & Organization
- Child Safety & Supervision
- Student Transportation Safety
- Team Collaboration
- Problem Solving
- Time Management
- Bookkeeping & Accounts Support
Certification
CPR Certification for Infants and Children
Accomplishments
- Recognized for exceptional customer service and long-term dedication throughout a 17-year career with Comcast.
- Commended for supporting safe, nurturing, and engaging environments for children and families.
- Acknowledged for maintaining accurate records, documentation, and operational compliance.
Professional Attributes
- Strong Written & Verbal Communication
- Customer-Focused Approach
- Detail-Oriented
- Organized & Efficient
- Adaptable & Resourceful
Timeline
Driver / Float Teacher
Jumping Jack's Learning Center
08.2025 - Current
Food Services Manager
Bloom Academy Charter School
06.2022 - 06.2025
Onboarding Specialist
Comcast Cable
06.2003 - 09.2020
General Studies - undefined
Houston Christian University