Kathryn Fuhrman
Loveland
Summary
Accomplished supervisor with a focus on guest service and safety compliance. Demonstrated success in optimizing operations and training teams to achieve high standards in a fast-paced environment.
Overview
31
31
years of professional experience
Work History
Cast Member
Walt Disney Company
Monroe
08.2011 - Current
- Provided exceptional guest service to all guests while they were in the store.
- Collaborated with team members to maintain a welcoming environment for guests.
- Assisted in the operation of store procedures, ensuring safety and efficiency at all times. Continuous training on safety, intellectual property, disaster and safety procedures, as well as safe business practices.
- Made sure to follow all cash handling and inventory procedures to make sure they were carried out quickly and efficiently.
- Stocked merchandise as needed - as well as accepted shipments from deliveries as needed.
- Created an environment that was magical for both external and internal guests.
Train Head Supervisor (Rides)
Kings Island Amusement Park
Mason
01.2011 - 10.2015
- Supervised daily operations of amusement park attractions and staff activities.
- Trained and mentored staff to ensure high-quality guest service standards.
- Coordinated scheduling and staffing to optimize operational efficiency during peak seasons.
- Monitored compliance with safety regulations and park policies to maintain a safe environment.
Point of Sale Supervisor
Kohls Department Store
Milford
08.1994 - 11.2007
- Supervised daily operations of point-of-sale systems and staff performance.
- Trained new employees on cash handling and customer service protocols.
- Coordinated scheduling to ensure optimal coverage during peak shopping hours.
- Resolved customer inquiries and issues with professionalism and efficiency.
Education
Some College (No Degree) - Liberal Arts
University of Cincinnati
Cincinnati, OHSkills
- Guest service
- Cash handling
- Staff training
- Inventory management
Accomplishments
- Awarded the “Ambassdor Award” of th Walt a Disney Company. This reward was awarded based on my performance, providing exceptional and magical experiences to both enter al and external guests. I had to apply, write an essay, test, as well as be observed by management - as well as be approved by district manager and BP of company
Timeline
Cast Member
Walt Disney Company
08.2011 - Current
Train Head Supervisor (Rides)
Kings Island Amusement Park
01.2011 - 10.2015
Point of Sale Supervisor
Kohls Department Store
08.1994 - 11.2007
Some College (No Degree) - Liberal Arts
University of Cincinnati