Kathy Harris
HIGHLANDS RANCH,CO
Summary
Efficient Quality Assurance Analyst with over 15 years of experience in Collateral Management of Commercial Banking and ERN leadership. Exceptional at relationship-building, agenda management, and decision making. Seasoned chairperson with superb critical-thinking skills and background driving success for boards of varying levels.
Overview
14
14
years of professional experience
Work History
Chapter Chair
Asian Connection Employee Resource Networks
Denver, CO
01.2020 - Current
- Managed communication between the Board of Directors and executive staff members.
- Conducted annual reviews of the effectiveness of the Board's performance.
- Implemented best practices in corporate governance across all levels within the organization.
- Assisted in the recruitment process for new directors, including interviewing prospective candidates.
- Facilitated collaborative discussion among Board members during meetings to promote consensus-based decision making.
Quality Assurance Analyst
Wells Fargo & Company
Greenwood Village, CO
01.2010 - Current
- Worked with team members to create efficient workflows, resulting in high productivity.
- Communicated regularly with management to discuss quality trends.
- Assisted other members of the QA team in identifying areas for improvement in processes and procedures.
- Conducted internal audits to measure adherence to established QA standards.
- Used quality monitoring system to compile and track individual and team performance.
- Trained and led staff on proper QA standards.
- Reported issues in a timely manner with accurate descriptions and steps to reproduce them.
- Maintained policy, procedures, work instructions, and projects for quality and continuous improvement agendas.
- Developed corrective and preventive action plans to resolve non-compliance issues.
- Set and achieved product quality objectives while meeting product specifications.
- Provided support for internal customers by troubleshooting reported issues quickly and accurately.
- Prepared reports detailing overall project progress according to established timelines.
- Conducted detailed analysis of business requirements and developed test plans to ensure quality assurance.
- Created, edited, and updated project manuals and technical documentation used by entire QA team.
- Worked closely with developers during sprints providing feedback on user stories created.
- Provided feedback on usability and suggest improvements to the product design teams.
- Oversaw process checks to verify proper completion and correct frequency.
- Collaborated with developers to diagnose problems and devise solutions.
- Ensured proper version control protocols were followed throughout development cycle.
Education
Master of Urban Planning - Urban Planning
University of Colorado Denver
Denver05-1987
Skills
- Corporate Governance
- Staff Development
- Strategic Leadership
- Meeting Facilitation
- Budget Management
- Meeting Oversight
- Media Relations
- Policy Development
- Procedural Improvements
- Meeting Leadership
- Process Improvement
- Talent Recruitment
- Marketing and Advertising
- Project Oversight
- Relationship Building
- Continuous Improvement
- Team Building
- Teamwork and Collaboration
- Departmental Coordination
- Problem-Solving
- Training and Development
Timeline
Chapter Chair
Asian Connection Employee Resource Networks
01.2020 - Current
Quality Assurance Analyst
Wells Fargo & Company
01.2010 - Current
Master of Urban Planning - Urban Planning
University of Colorado Denver
Similar Profiles
Noor SiddiqiNoor Siddiqi
EarlyON Bilingual Program Facilitator- French at Child Development Resource Connection Peel (CDRCP)EarlyON Bilingual Program Facilitator- French at Child Development Resource Connection Peel (CDRCP)
Courtney CaradonnaCourtney Caradonna
Specialist at Amazon Employee Resource CenterSpecialist at Amazon Employee Resource Center
Deborah DohertyDeborah Doherty
Information and Referral Manager/Information and Knowledge Manager/Certified Resource Specialist at Child Development Resource Connection PeelInformation and Referral Manager/Information and Knowledge Manager/Certified Resource Specialist at Child Development Resource Connection Peel
Ryan RogierRyan Rogier
Auto Estimatics Appraiser at State FarmAuto Estimatics Appraiser at State Farm
FAITH ALINDOGFAITH ALINDOG
Activity Director at Weston BridgesActivity Director at Weston Bridges