Kathy Irvine
Calgary,Canada
Summary
Detail-oriented Senior Wealth Advisor Assistant with extensive experience supporting financial advisors in delivering exceptional client service and managing complex wealth portfolios. Skilled in compliance, transaction processing, and client relationship management. Adept at using financial tools and CRM systems to ensure accuracy and efficiency.
Overview
35
35
years of professional experience
Work History
Senior Wealth Advisor Assistant
Raymond James Ltd
Calgary, AB
05.2019 - Current
- Prepare and review daily, monthly, and annual reports, client correspondence, and project work.
- Process and follow up on security transactions and transfers with meticulous attention to detail.
- Handle incoming and outgoing client calls, providing proactive problem-solving and superior customer service.
- Maintain advisor files, calendars and ensure operational efficiency.
- Support client relationships by responding promptly to inquiries and anticipating needs.
- Ensure compliance with regulatory requirements and internal policies
Client Associate
CIBC Wood Gundy
Calgary, AB
08.2016 - 05.2019
- Advisor Assistant on Medical Leave Contract
Executive Assistant to the Branch Manager
BMO Nesbitt Burns Inc
Calgary, AB
01.2008 - 03.2016
- Managed, plan and organized the managers daily calendar
- Provided comprehensive support for executive level staff
- Accurately complete research, reporting, information management and marketing support activities within demanding time frames
- Entered expense reports and reimbursement requests for the Branch Manager and Investment Advisors
- Arranged travel and managing all essential tasks
- Completed projects and special assignments by establishing objectives, determining priorities, managing time, gaining cooperation of others, monitoring progress, problem solving, making adjustments to plans
- Assistant Branch Administrator
- Managed the office and support staff of the Bankers Hall Branch of BMO Nesbitt Burns
- Developed and maintained administrative processes that help reduce redundancy, improve accuracy and efficiency and achieve organizational objectives
- Main 'go-to' person for assistants administrative queries and support
- Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale
Senior Administrative Associate
ScotiaMcLeod Inc
10.1990 - 11.2007
- Branch Compliance Officer
- Prepared periodic financial reports required by regulatory bodies (Cdn and US)
- Investigated and developed internal control systems
- Accessed records relevant to compliance monitoring activities and report findings
- Effectively managed licensing renewal process for all Investment Advisors
- Senior Administrative Associate
- Oversaw daily office operations for a Senior Advisor Team
- Explained and documented for clients the type of services to be provided and the responsibilities to be taken by the personal Investment Advisor
- Maintained friendly and professional client interactions at all times
- Anticipated and prepared required materials for client review meetings
- Processed financial product orders including stocks, bonds and mutual funds (unsolicited)
Education
Business Administration -
Mount Royal College
Calgary, Alberta, CATimeline
Senior Wealth Advisor Assistant
Raymond James Ltd
05.2019 - Current
Client Associate
CIBC Wood Gundy
08.2016 - 05.2019
Executive Assistant to the Branch Manager
BMO Nesbitt Burns Inc
01.2008 - 03.2016
Senior Administrative Associate
ScotiaMcLeod Inc
10.1990 - 11.2007
Business Administration -
Mount Royal College