Kathy Karg
Oil City,PA
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader, team manager and problem-solver dedicated to streamlining services and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services.
Overview
31
31
years of professional experience
Work History
Program Manager
Equus Workforce (CareerLink)
07.2017 - Current
- Hired, trained and managed a team of case managers who administered a Federally Funded Program in a six county workforce area.
- Implemented risk management strategies to mitigate potential barriers to project success.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
Intensive Mental Health Case Manager
County Of Venango
09.2010 - 04.2017
- Improved client outcomes by conducting comprehensive assessments and developing tailored treatment plans.
- Enhanced collaboration with interdisciplinary teams for better service delivery and client support.
- Managed caseloads effectively, prioritizing urgent cases and ensuring timely followups.
- Addressed clients'' psychosocial needs by referring them to appropriate resources and services.
Protective Services Caseworker
County Of Venango
09.2009 - 09.2010
- Provided crisis intervention services during emergency situations, offering immediate support and coordinating necessary resources, including the implementation of 302 procedures if necessary.
- Developed strong rapport with clients by building trust through empathy, active listening, and cultural sensitivity.
- Continuously improved professional skills through ongoing training opportunities, staying current on best practices in child protection work.
- Maintained confidentiality of sensitive information while ensuring compliance with state regulations regarding record-keeping practices.
Intake Case Manager
County Of Venango
10.1995 - 09.2009
- Increased successful case resolutions by conducting thorough assessments and identifying appropriate resources for clients.
- Maintained detailed, accurate records of all client interactions, ensuring seamless handoffs between team members when necessary.
- Collaborated with colleagues to identify gaps in service provision, developing targeted interventions to address unmet needs within the community.
- Assisted clients in navigating complex systems of care, empowering them to make informed decisions about their treatment options.
Intellectual Disabilities Program Manager
Family Services And Children's Aide Society
06.1993 - 10.1995
- Managed a team of case workers who administered services to Individuals with intellectual disabilities
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
High School Diploma -
Cranberry Area High School
Seneca, PASocial Work
Edinboro University of Pennsylvania
Edinboro, PASkills
- Team Development
- Utilization Management
- Talent Recruitment
- Compliance Enforcement
- Customer Service
- Training and Development
- Organizational Performance
- Team Leadership and Direction
- Critical Thinking
Timeline
Program Manager
Equus Workforce (CareerLink)
07.2017 - Current
Intensive Mental Health Case Manager
County Of Venango
09.2010 - 04.2017
Protective Services Caseworker
County Of Venango
09.2009 - 09.2010
Intake Case Manager
County Of Venango
10.1995 - 09.2009
Intellectual Disabilities Program Manager
Family Services And Children's Aide Society
06.1993 - 10.1995
High School Diploma -
Cranberry Area High School
Social Work
Edinboro University of Pennsylvania
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