Kathy Leon
Denison,IA
Summary
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking, and prioritization skills. Conversational abilities in English and Spanish.Objective to be considered for the full-time position as a jailer. Since I can remember, becoming a part of the sheriff's department has been my dream. I loved helping the community and always found ways to give back as a young child.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Process Technician Lead
Monogram Quality Foods
Denison, IA
06.2022 - Current
- Developed and updated standard operating procedures (SOPs) for process operations.
- Supported onboarding of new employees by hosting orientation sessions.
- Identified areas for improvement in training programs and collaborated with training team to implement changes.
- Regularly audited processes observed by workers and coordinated maintenance of records documenting work procedures to implement adherence to standards of quality.
Customer Service Associate
Walmart
Denison, Iowa
05.2022 - 07.2022
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Assisted customers with making payments or establishing payments to bring accounts current.
- Organized and prioritized tasks and activities, and worked within strict timeframes and deadlines.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Associate of Applied Science - Police Science
Western Iowa Tech Community College
Sioux City, IA05-2022
High School Diploma -
Denison High School
Denison, IA05-2020
Skills
- Create Standard Operation Procedures
- Bilingual English and Spanish
- Flexible Work Schedule
- Computer Skills
- Organization and Time Management
- Multitasking and Prioritization
- Teamwork and Coordination
- Work Under Stress
Certification
- TWI Job Relations Training
- TWI Job Safety Training
- Intermediate 365 Excel
- TWI Job Instruction Training
- Fundamental 365 Excel
- High Performance Management
Accomplishments
- Emergency Medical Responder Certified
- Cardiopulmonary Resuscitation
- How to Properly Place a Tourniquet
Timeline
Process Technician Lead
Monogram Quality Foods
06.2022 - Current
Customer Service Associate
Walmart
05.2022 - 07.2022
Associate of Applied Science - Police Science
Western Iowa Tech Community College
High School Diploma -
Denison High School
Similar Profiles
Sophia ClervilSophia Clervil
Prepared Foods Team Member at Monogram FoodsPrepared Foods Team Member at Monogram Foods
Robert HamptonRobert Hampton
Warehouse Worker at Monogram FoodsWarehouse Worker at Monogram Foods
Chad PetersonChad Peterson
Quality Assurance Support Tech at Monogram FoodsQuality Assurance Support Tech at Monogram Foods
Aganos GatkuothAganos Gatkuoth
Caregiver at Heritage United UKG ReadyCaregiver at Heritage United UKG Ready
Tami LongTami Long
Tourism Coordinator at Chamber and Development of Crawford CountyTourism Coordinator at Chamber and Development of Crawford County