Detail-oriented professional with strong customer engagement and effective communication skills. Experienced in streamlining operations and coordinating events that enhance visibility and guest experience.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
Forest Creek Golf Club
Pinehurst, NC
07.2023 - Current
Streamlined office operations through efficient supply ordering and inventory management.
Facilitated prompt communication with clients and vendors to swiftly resolve inquiries.
Created event menus and managed communications for Clubhouse functions.
Promoted Forest Creek events utilizing Club Essential software for enhanced visibility.
Designed displays on campus monitors using Canva and ScreenCloud to communicate events effectively.
Maintained and updated Forest Creek website to ensure accurate information.
Ensured cleanliness and organization of Ladies' Locker Room through regular upkeep and providing excellence experience.
Collaborated on various administrative projects with team members to support operational needs.
Airbnb Host
Self Employed
Southern Pines, North Carolina
03.2019 - Current
Developed house rules and guidelines to enhance guest experience and safety.
Scheduled cleaning and maintenance services between guest stays for property upkeep.
Implemented pricing strategies based on market trends and seasonal demand.
Assistant Manager
Cool Sweats
Pinehust, NC
10.2019 - 07.2023
Assisted in recruitment processes to identify suitable candidates for positions.
Managed inventory levels and ensured optimal supply availability.
Monitored employee performance and provided constructive feedback regularly.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Developed product displays to enhance brand visibility in retail environments.
Maintained cleanliness and organization of merchandise areas for optimal shopping experience.
Technology Teacher
Charlotte Mecklenburg School System
Charlotte, NC
08.2011 - 08.2018
Developed engaging lesson plans integrating technology into the curriculum.
Facilitated hands-on activities to enhance student understanding of tech concepts.
Implemented classroom management strategies to maintain a productive learning environment.
Utilized educational software and tools to support student learning experiences.
Substitute Teacher, K-5
Charlotte Mecklenburg School System
Charlotte, NC
08.2003 - 06.2011
Collaborated with teachers to effectively communicate student progress and challenges.
Worked full time at same school for the entire time
Provided instruction to students in the absence of a full-time teacher.
Education
Bachelor of Arts - Child Development
California State University, Stanislaus
Turlock, CA
05-1991
Skills
Retail merchandising
Customer engagement
Event coordination
Attention to detail
Problem solving
Sales
Color coordination
Retail experience
Store organization
Affiliations
Yoga
Tennis
Golf
Accomplishments
Teacher of the Year in 2012, and nominated every year following.