Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Kathy Maas

Albemarle,NC

Summary

Detail-oriented professional with strong customer engagement and effective communication skills. Experienced in streamlining operations and coordinating events that enhance visibility and guest experience.

Overview

22
22
years of professional experience

Work History

Administrative Assistant

Forest Creek Golf Club
Pinehurst, NC
07.2023 - Current
  • Streamlined office operations through efficient supply ordering and inventory management.
  • Facilitated prompt communication with clients and vendors to swiftly resolve inquiries.
  • Created event menus and managed communications for Clubhouse functions.
  • Promoted Forest Creek events utilizing Club Essential software for enhanced visibility.
  • Designed displays on campus monitors using Canva and ScreenCloud to communicate events effectively.
  • Maintained and updated Forest Creek website to ensure accurate information.
  • Ensured cleanliness and organization of Ladies' Locker Room through regular upkeep and providing excellence experience.
  • Collaborated on various administrative projects with team members to support operational needs.

Airbnb Host

Self Employed
Southern Pines, North Carolina
03.2019 - Current
  • Developed house rules and guidelines to enhance guest experience and safety.
  • Scheduled cleaning and maintenance services between guest stays for property upkeep.
  • Implemented pricing strategies based on market trends and seasonal demand.

Assistant Manager

Cool Sweats
Pinehust, NC
10.2019 - 07.2023
  • Assisted in recruitment processes to identify suitable candidates for positions.
  • Managed inventory levels and ensured optimal supply availability.
  • Monitored employee performance and provided constructive feedback regularly.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Developed product displays to enhance brand visibility in retail environments.
  • Maintained cleanliness and organization of merchandise areas for optimal shopping experience.

Technology Teacher

Charlotte Mecklenburg School System
Charlotte, NC
08.2011 - 08.2018
  • Developed engaging lesson plans integrating technology into the curriculum.
  • Facilitated hands-on activities to enhance student understanding of tech concepts.
  • Implemented classroom management strategies to maintain a productive learning environment.
  • Utilized educational software and tools to support student learning experiences.

Substitute Teacher, K-5

Charlotte Mecklenburg School System
Charlotte, NC
08.2003 - 06.2011
  • Collaborated with teachers to effectively communicate student progress and challenges.
  • Worked full time at same school for the entire time
  • Provided instruction to students in the absence of a full-time teacher.

Education

Bachelor of Arts - Child Development

California State University, Stanislaus
Turlock, CA
05-1991

Skills

  • Retail merchandising
  • Customer engagement
  • Event coordination
  • Attention to detail
  • Problem solving
  • Sales
  • Color coordination
  • Retail experience
  • Store organization

Affiliations

  • Yoga
  • Tennis
  • Golf

Accomplishments

  • Teacher of the Year in 2012, and nominated every year following.

Timeline

Administrative Assistant

Forest Creek Golf Club
07.2023 - Current

Assistant Manager

Cool Sweats
10.2019 - 07.2023

Airbnb Host

Self Employed
03.2019 - Current

Technology Teacher

Charlotte Mecklenburg School System
08.2011 - 08.2018

Substitute Teacher, K-5

Charlotte Mecklenburg School System
08.2003 - 06.2011

Bachelor of Arts - Child Development

California State University, Stanislaus