Kathy Mantooth
Haltom City,TX
Summary
Driven professional with extensive experience in billing and operations, notably at AT&T, where I enhanced operational efficiency and financial accuracy. Skilled in data entry and customer service, I excel in streamlining processes and improving client satisfaction. Achieved significant cost savings through effective vendor negotiations, demonstrating a keen ability to balance quality with fiscal responsibility.
Overview
16
16
years of professional experience
Work History
Primary Caregiver for Elderly
Family Caregiver
11.2019 - 03.2025
- Managed medications, ensuring timely administration and adherence to prescribed dosages for optimal health outcomes.
- Assisted patient with daily living activities such as bathing, dressing, grooming, and meal preparation to promote independence.
- Advocated for patient needs within the healthcare system, ensuring access to necessary resources such as therapy services or specialist referrals.
- Provided transportation assistance for errands, appointments, and social outings to maintain an active lifestyle for patients.
- Enhanced quality of life for patient by engaging in stimulating activities and social interactions.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Billing Clerk
AT&T
12.2008 - 11.2019
- Developed strong relationships with clients by providing exceptional customer service during phone calls or email communications regarding billing matters.
- Maintained up-to-date customer records with accurate contact information, ensuring timely invoice delivery.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
- Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.
- Assisted with month-end closing procedures, contributing to an organized and punctual financial reporting processes
Education
Associate of Arts - Liberal Arts And General Studies
Dallas College
North Lake Campus05.1984
Skills
- Data Entry
- Data entry proficiency
- Invoice Processing
- Customer Service
Languages
English
Professional Working
Timeline
Primary Caregiver for Elderly
Family Caregiver
11.2019 - 03.2025
Billing Clerk
AT&T
12.2008 - 11.2019
Associate of Arts - Liberal Arts And General Studies
Dallas College
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