Summary
Overview
Work History
Education
Skills
Timeline
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Kathy McGinnis

Phoenix,AZ

Summary

Accomplished Revenue Cycle expert with a proven track record at Cerner/Oracle, enhancing revenue cycle performance and client engagement. Offering outstanding communication and cross-cultural team management skills. Excelled in project management and customer relations, achieving significant client optimizations and streamlined operations.

Overview

17
17
years of professional experience

Work History

Lead Financial Alignment Executive

Cerner/Oracle
03.2020 - 03.2023
  • Client engagement professional working with Acute and Ambulatory revenue cycle executives, management and end users to identify system impacts on revenue health and performance across the revenue cycle.
  • Specialized in operational assessments, developing strategies for AR improvement and revenue cycle performance improvement utilizing the Cerner Revenue Cycle solutions.
  • Part of Project Leadership team to ensure a timely and effective implementation of both Acute and Ambulatory revenue cycle solutions.
  • Worked with clients and Cerner Consultants to understand and optimize their investment in Cerner’s clinically driven revenue cycle solutions.
  • Clients experienced maximum optimization, solution efficiency, streamlined workflow, and maximum returns based on recommendations for process improvement and solution optimization.
  • Guided clients with expert knowledge in Cerner Scheduling, Registration, Patient Accounting, Practice Management, Charge Services and Transaction Services best practice workflows
  • Assisted in design discussions for scheduling, registration, charge services, CCM and patient accounting with several large integrated network clients

Lead Revenue Cycle Architect

Cerner Corporation
02.2014 - 02.2020
  • Participated in the analysis of current state, future state, risk analysis, and communicated the impact of revenue cycle solutions and industry market trends.
  • Client Engagement Professional working with over 26 hospitals, 200 Physician Practice health system to implement Cerner’s Clinically Driven Revenue Cycle solutions.
  • Member of Cerner Project Leadership at client site working with Cerner consultants in Design, Build and Implementation of all revenue cycle solutions.
  • Specialized in working across clinicals and revenue cycle to optimize workflows.
  • Successfully engaged several Cerner clients to stabilize and optimize their revenue cycle solutions & turned them around in less than six months.
  • Specialized in operational assessments & developing strategies for AR improvement as well as revenue cycle performance improvement.
  • Successfully worked with top tier Cerner Reference Clients to create optimal presentations and demonstrations for visiting sales prospects.
  • Provided excellent customer service and successfully maintained relationships at the executive, management and end user levels
  • Travel 100%

Senior Solution Consultant, Revenue Cycle Sales

Cerner Corporation
05.2006 - 01.2014
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Lead presenter for Cerner’s Clinically Driven Revenue Cycle to small, medium, and large sized hospitals as well as IDNs and health systems nationally.
  • Demonstrated Cerner’s Scheduling, Registration, Patient Accounting, Practice Management & Transaction Services Solutions to Community Works, Premiere & Client Dev hospital CXO’s and business offices in the United States. C
  • Created, coordinated & implemented Sales & Solution Specialist training materials and classes for both Acute & Ambulatory revenue cycle solutions.
  • Responsible for upgrading and testing demonstration database.
  • Responsible for building scripted scenarios for high-profile presentations.
  • Created presentations and training materials for new hires & internal staff.
  • Worked local & national trade shows, user groups, & seminars.
  • Remote from Iowa & travel 90%

Education

Bachelor of Arts - Liberal Arts

Iowa State University
Ames, IA

Skills

  • Revenue Cycle Operations
  • Cerner Patient Access & Patient Accounting workflows
  • Revenue cycle assessments
  • Sales Suppprt
  • Account Management
  • Proficient with MS Office Suite
  • Presentation skills
  • Team Leadership
  • Customer Relations
  • Problem Resolution
  • Strategy Development
  • Research and analysis

Timeline

Lead Financial Alignment Executive

Cerner/Oracle
03.2020 - 03.2023

Lead Revenue Cycle Architect

Cerner Corporation
02.2014 - 02.2020

Senior Solution Consultant, Revenue Cycle Sales

Cerner Corporation
05.2006 - 01.2014

Bachelor of Arts - Liberal Arts

Iowa State University

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Kathy McGinnis