Summary
Overview
Work History
Education
Skills
Certification
Timeline
CORE LEADERSHIP STRENGTHS
Generic

Deena M. Yadon

Rathdrum,ID

Summary

Results-driven healthcare leader with 20+ years of experience in revenue cycle, patient access, and financial counseling. Proven success leading high-performing teams, improving operational workflows, and ensuring compliance with regulatory and organizational standards.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Supervisor, Financial Counseling

Kootenai Health
Coeur d’Alene, ID
01.2023 - Current
  • - Lead Financial Counseling operations including Medicaid screening, Financial Assistance, Estimates, 340B, and Free Drug programs
  • - Oversee daily team rotations to ensure workflow efficiency
  • - Ensure compliance with regulatory timelines
  • - Coach and develop staff on complex cases
  • - Implement tools and process improvements

Supervisor, Pre-Bill & Patient Billing

Kootenai Health
Coeur d’Alene, ID
01.2019 - Current
  • - Supervise staff performance and conduct evaluations
  • - Analyze claims and reporting to improve outcomes
  • - Streamlined billing processes
  • - Manage hiring and payroll (Kronos)

Patient Access Leadership Roles

Frank R. Howard Memorial Hospital – Adventist Health
Willits, CA
01.2002 - 01.2019
  • - Supervised teams across registration, financial counseling, and accounts receivable
  • - Led compliance and training initiatives
  • - Managed complaints, volunteers, and operations
  • - Workplace Violence Instructor

Education

High School Diploma -

San Hedrin High School
Willits, CA

Skills

  • EPIC
  • Cerner
  • Meditech
  • NextGen
  • AS400
  • Emedsys
  • CPT & ICD-10 Coding
  • Kronos
  • Revenue Cycle Operations

Certification

CRCR

Timeline

Supervisor, Financial Counseling

Kootenai Health
01.2023 - Current

Supervisor, Pre-Bill & Patient Billing

Kootenai Health
01.2019 - Current

Patient Access Leadership Roles

Frank R. Howard Memorial Hospital – Adventist Health
01.2002 - 01.2019

High School Diploma -

San Hedrin High School

CORE LEADERSHIP STRENGTHS

  • Financial Counseling Leadership
  • Revenue Cycle Operations
  • Regulatory Compliance
  • Team Development
  • Workflow Optimization
  • Patient Experience

Similar Profiles

  • Jasmine HicksonJasmine Hickson

    Patient Financial Services Supervisor at Community Health of South FloridaPatient Financial Services Supervisor at Community Health of South Florida

  • Lynnette WilsonLynnette Wilson

    Office Secretary/School Counseling Secretary/Administrative Assistant at Baltimore County Public School SystemOffice Secretary/School Counseling Secretary/Administrative Assistant at Baltimore County Public School System

  • Cynthia Davis-HillCynthia Davis-Hill

    Financial Counselor/Financial Care Agent at PIEDMONT EASTSIDE MEDICAL CENTERFinancial Counselor/Financial Care Agent at PIEDMONT EASTSIDE MEDICAL CENTER

  • Bogdana VidicBogdana Vidic

    Financial Counseling Representative at UC HealthFinancial Counseling Representative at UC Health

CREATE PROFILE