At USAA Insurance, I spearheaded litigation strategies, reducing costs and risks through expert legal research and negotiation. My proactive communication and relationship-building enhanced client satisfaction, while my ability to manage complex caseloads and mentor staff showcased my multitasking and leadership skills. Achieved favorable resolutions, demonstrating a strong blend of courtroom experience and critical thinking.
Short explanation..I was the only field litigation manager in the Tampa. My job was to attend mediations and arbitrations with our defense counsel, both staff and outside counsel. I was the company representation tasked with bringing the settlement funds to mediation. I took control of the negotiations in an effort to bring injury and property claims to resolution throughout the state of Florida. I also operated and maintained a company vehicle. When I was not in mediation or arbitration, I handle my own book of litigation files requiring investigation and management. I also attended courtroom trials working with defense counsel to bring cases to an optimal resolution. I did this job for over 12 years of my 26 years at USAA. In short, I have excellent communication and people skills.