Kathy Ocampo
Buena Park,CA
Summary
Dynamic professional with a proven track record at Encompass Housing, enhancing resident engagement and satisfaction through innovative program development and effective communication. Excelled in team building and arts and crafts instruction, significantly increasing activity participation. Skilled in creating inclusive environments and fostering community, demonstrating exceptional interpersonal and organizational abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Dayhab Activities Coordinator
Encompass Housing
07.2024 - Current
- Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
- Enhanced participant engagement by incorporating creative activities and events into the daily schedule.
- Organized diverse activities, addressing various interests and promoting social interaction among participants.
- Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
- Increased activity participation by maintaining a welcoming and inclusive environment for all attendees.
- Assisted management in developing new programs for improved resident satisfaction and overall wellbeing.
- Developed strong relationships with community partners, expanding available resources for program offerings.
- Promoted physical wellness through the implementation of group exercise classes tailored to various ability levels.
- Maintained thorough documentation of attendance records, incident reports, and other pertinent information related to each participant''s experience within the program.
- Fostered sense of belonging and community among participants by initiating and leading regular social groups and clubs.
Hairstylist
Plush HairLounge
06.2012 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Education
Associate Of Baccalaureate Studies - Psychology
Cypress College
Cypress, CACertificate - Yoga Teacher Training
Fullerton College
Fullerton, CASkills
- Senior activities planning
- Special needs programming
- Disability awareness
- Resident support
- Program development
- Activities documentation
- Team building
- Conflict resolution
- Teamwork and collaboration
- Problem-solving abilities
- Effective communication
- Interpersonal skills
Certification
Sound Healing
Reiki Healing
Guided Meditation Specialist
Certifications
Sound Healing
Reiki
Guided Meditation Specialist
Timeline
Dayhab Activities Coordinator
Encompass Housing
07.2024 - Current
Hairstylist
Plush HairLounge
06.2012 - Current
Associate Of Baccalaureate Studies - Psychology
Cypress College
Certificate - Yoga Teacher Training
Fullerton College
Similar Profiles
Delayshon ThomasDelayshon Thomas
Housing Navigator at Encompass HousingHousing Navigator at Encompass Housing
Pawan SharmaPawan Sharma
Branch Collection Incharge- AM at Grihum Housing Finance (Poonawalla Housing Finance Ltd.) (Magma Housing Finance Ltd.)Branch Collection Incharge- AM at Grihum Housing Finance (Poonawalla Housing Finance Ltd.) (Magma Housing Finance Ltd.)
Samaiya WareSamaiya Ware
Rehab Nursing Technician II at Encompass Health Rehabilitation HospitalRehab Nursing Technician II at Encompass Health Rehabilitation Hospital
Melissa RodriguezMelissa Rodriguez
Lead Chiropractor at The Joint ChiropracticLead Chiropractor at The Joint Chiropractic
Jailene FunesJailene Funes
Licensed Health Advisor at Future First AdvisorsLicensed Health Advisor at Future First Advisors