Kathy O’Malley
Hoodsport,WA
Summary
Current AFA Benefits/Retirement LEC team member with extensive knowledge and experience excelling in Flight Attendant support and benefits management. Known for fostering teamwork and collaboration, I leverage strong communication skills to enhance customer service. Proven track record in working with our Flight Attendant for all of their Benefit Related needs and maintaining compliance with leave laws, ensuring a positive experience for all members.
Overview
38
38
years of professional experience
Work History
AFA SEA/LEC Benefits/Retirement
Alaska Airlines
06.2012 - Current
- Good organizational, communication skills and follow though with our AFA Members.
- Extensive knowledge of leaves of absence, insurance benefits of the contract and Leave laws.
- Current SEA LEC/Benefits/Retirement LEC since 2012.
- Previously served on the SEA EAP AFA Committee- 2005 - 2012.
- Good working relationship with Flight Attendants, other AFA Base LEC Benefits team members, SEA Base Leadership, Employee Benefits, Absence Management, and Workman's Compensation departments, as well as the vendors that we use.
- Manage the Facebook Alaska Airlines Maternity Connection, as well as assist all bases with maternity leaves.
- Respond to Social Media requests for assistance from all bases if requested.
- Have attended Work Compensation Training provided by Department of Labor and Industries every two years to keep up with current laws and issues.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Corporate Human Resources - Benefits Specialist
Nordstrom, Inc
10.1987 - 06.2004
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
AFA SEA/LEC Benefits/Retirement
Alaska Airlines
06.2012 - Current
Corporate Human Resources - Benefits Specialist
Nordstrom, Inc
10.1987 - 06.2004