KATHY PEARSON

• Oversaw daily office operations to ensure optimal workflow and patient satisfaction.
• Implemented electronic health record system, improving patient data accessibility and accuracy.
• Streamlined billing processes, reducing errors and improving revenue cycle efficiency.
• Coding and Billing specialist. AAPC certified in 2018. Coded and billed all office visits and hospital procedures.
• Assistant to the Practice Manager. Scheduling appointments for Manager and Physician with outside sources as CPA, Retirement Analyst etc...
• Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

• Maintained accurate patient records using electronic health record (EHR) systems, ensuring data integrity.
• Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
• Answered phone calls and messages for 7-physician internal medical facility, scheduling appointments, and handling patient inquiries.
• Communicated effectively with patients regarding medical inquiries and treatment options.

Managed and maintained a very efficient 8 physician office. Coordinated encounter forms and medical records for an offsite billing company. Scheduled meetings between physicians and hospital management. Onboarded new physician. Assisted in credentialing and renewing physician documentation.