Kathy Rasch
Milford,CT
Summary
Well organized administrative professional bringing excellent multitasking abilities developed over eighteen years of customer relations experience. Commended for consistently going above and beyond in supporting franchisees and vendors. Works equally well independently or as part of a team. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
Work History
Assistant Manager
Duchess Restaurants
Milford, CT
07.2021 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Construction Assistant, Coordinator, Legal Assistant, Coordinator II
Subway World Headquarters
Milford, CT
07.2003 - 02.2020
- Highly adaptable, accomplished and efficient individual that has been recognized and distinguished for exceptional customer service achievements.
- Review owners accounts including past and present orders, royalties, accounting ledgers.
Enter store waivers
Assisted owners with vendor, equipment and tracking issues.
Supervised over 600 stores in US and Canada, while providing excellent customer care to franchisees and managers. - Managed filing systems for electronic and hard copy documents to keep organized records.
- Managed accounts and client records of clients, observing confidentiality and extreme discretion.
Education
Bachelor of Arts - Business Administration
Bay Path University
Longmeadow, MA12.2022
Skills
- Conscientious
- Detail Oriented
- Ability to prioritize
- Microsoft Office Suite
- Complex Problem Solving
- Critical Thinking
- Research and Analysis
- Verbal and Written Communication
Timeline
Assistant Manager
Duchess Restaurants
07.2021 - Current
Construction Assistant, Coordinator, Legal Assistant, Coordinator II
Subway World Headquarters
07.2003 - 02.2020
Bachelor of Arts - Business Administration
Bay Path University
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