Kathy Sexton
Holly Ayers
Conroe
1
Certification
16
years of professional experience
Dedicated home health aide with strong skills in compassionate patient care and effective communication. Focused on enhancing patient well-being and providing emotional support to families.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Work History
Home Health Aide
2 Months- Assisted patients with daily living activities to improve overall well-being.
- Administered medications according to prescribed schedules, ensuring compliance with care plans.
- Provided companionship and emotional support to enhance patient quality of life.
- Collaborated with families to address concerns and provide updates on patient status regularly.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Communicated regularly with clients' families to provide updates on health and well-being.
- Supported families through difficult times by offering emotional support and education on important care tasks.
Bartender Shift Manager
4 Years 2 Months- Trained and mentored new bartenders on cocktail preparation and customer service standards.
- Developed and implemented innovative drink specials, enhancing customer engagement and satisfaction.
- Supervised daily operations, ensuring efficient workflow and optimal staff performance.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Monitored bar cleanliness and adherence to health regulations, promoting a safe environment.
- Resolved customer complaints promptly, improving overall guest experience and retention rates.
- Collaborated with kitchen staff to synchronize food and beverage service during peak hours.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
5 Years 4 Months- Delivered exceptional customer service in fast-paced bar environment.
- Trained and mentored new bartenders on techniques and service standards.
- Created innovative cocktail recipes to enhance menu offerings.
- Managed inventory levels, ensuring timely restocking of supplies.
- Oversaw daily bar operations, maintaining compliance with safety regulations.
- Developed effective communication strategies with patrons for improved satisfaction.
- Implemented streamlined processes, reducing wait times during peak hours.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Education
Certified Clinical Medical Assistant - Medical Assistant
Skills
BLS Certified
CPR Certified and First Aid Certified
Certification
TABC Certified ,Food Handler Certified, Certified Clinical Medical Assistant
Timeline
Home Health Aide
Holly Ayers
06.2026 - CurrentRead More
Bartender Shift Manager
George's Bar and Grill
07.2016 - 09.2020Read More
Bartender
American Legion Post 618
01.2011 - 05.2016Read More
Lone Star College
Certified Clinical Medical Assistant from Medical Assistant
Read More