Kathy Shannon

Work History

District 2 Billings Public Schools

08.2023 - Current

Supervised student engagement during bustling lunchtime periods.
supervises studentsduring lunch, helps the students get the proper condiments and utensils, assists with seating and cleanup,
Established strong relationships with all students and facilitating effective communication across departments and teams.

Westpark Village Senior Living

06.1999 - 12.2023

Provided one-on-one programs and activities for residents unable to participate in group settings.
Planned zoo trips, shopping excursions and religious worship opportunities for residents.
Coordinated holiday decorating of facility, garnering help of residents and volunteer staff.
Collaborated closely with residents, using effective communication to better understand favorite activities.
Fostered an atmosphere that encouraged open dialogue among staff members, residents and their families to address any concerns or suggestions they might have related to the department.
Improved staff collaboration and communication through regular meetings, clear expectations, and team-building exercises.
Evaluated program effectiveness through ongoing feedback from residents, families, and staff members, making improvements as needed.
Managed budgetary constraints while providing high-quality programming options for all residents.
Enhanced residents'' quality of life by implementing personalized and engaging activities programs.
Provided guidance and mentorship for new employees through a structured onboarding process.
Developed comprehensive care plans for each resident, ensuring a holistic approach to their wellbeing.
Strengthened relationships with local community organizations for increased volunteer support and resource sharing.