Shane Smith
Amelia,OH
Summary
Adept Restoration Technician with a proven track record at Ohio Valley Restoration, excelling in water damage restoration and team leadership. Demonstrated success in enhancing customer satisfaction and reducing project completion times through effective planning. Skilled in utilizing dehumidification equipment and mentoring new hires, consistently exceeding performance goals by focusing on quality control and safety.
Professional emergency response specialist with experience in fire suppression, rescue operations, and hazardous material handling. Strong focus on teamwork, ensuring safety, and achieving operational goals. Reliable and adaptable with skills in emergency medical response, incident command, and community education. Known for effective communication, physical stamina, and quick decision-making.
Overview
7
7
years of professional experience
Work History
Restoration Technician
Ohio Valley Restoration
03.2017 - 02.2024
- Performed thorough inspections to accurately assess property damage and determine appropriate restoration methods.
- Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
- Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment such as [Type] and [Type].
- Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
- Enhanced customer satisfaction by providing prompt, high-quality services for water, fire, and mold damage restorations.
- Maintained a safe work environment by adhering to all safety guidelines and protocols during restoration projects.
- Managed inventory of equipment and supplies, ensuring optimal availability for timely completions of projects.
- Demonstrated expertise in handling various types of restoration projects such as water extraction, structural drying, content cleaning, and odor removal.
- Lifted and shouldered heavy objects and worked long hours in variable weather conditions.
- Reduced project completion time with effective planning and coordination among team members.
- Ensured proper documentation of each project''s progress, including photographs and detailed reports for insurance purposes.
- Exceeded performance goals set by management through dedicated focus on quality control measures in every project undertaken.
- Provided ongoing mentorship and training to new hires, fostering a positive work environment and promoting professional development within the team.
Education
No Degree - Business
University of Cincinnati
Cincinnati, OHScarlet Oaks
Cincinnati, OHSkills
- Water damage restoration
- Sewage cleanup
- Structure tear-down
- Water damage assignments
- Moisture detection
- Manual hand tools operations
- Structural drying techniques
- Debris removal
- Dehumidification equipment
Timeline
Restoration Technician
Ohio Valley Restoration
03.2017 - 02.2024
No Degree - Business
University of Cincinnati
Scarlet Oaks
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