Kathy Stadler Aegerter
Beloit,WI
Summary
Skilled training professional with expertise in CEREC systems, SprintRay printers, and Trios scanners. Proven ability to drive sales support and deliver engaging online training, fostering strong client relationships and success. Adept at technical problem solving and effective communication, contributing to team success and client satisfaction. Knowledgeable professional skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer, and problem-solver. Superb mentorship over many years.
Overview
1
1
Certification
35
35
years of professional experience
Work History
Contact trainer
SprintRay
08.2024 - Current
- Train end users on SprintRay dental 3D printer ecosystem, enhancing their operational skills and ensuring effective utilization and maximum ROI.
- Collaborate with sales team to engage interested offices, driving customer awareness and facilitating sales opportunities.
- Manage regional coverage across Wisconsin, Illinois, Minnesota, Indiana, Ohio, Iowa, North Dakota, South Dakota, Kentucky, Colorado, and Michigan.
- Oversaw travel schedule, ensuring timely arrangements and adherence to budgets.
Managed expenses related to travel, optimizing cost efficiency.
Coordinated hotel stays for business trips, enhancing accommodation experience.
Handled tax documentation for travel-related expenditures, ensuring compliance with regulations. - Collaborate with office for scheduling necessary equipment installations and provided support for test prints.
Perform ecosystem installations when required to improve operational functionality.
Digital Success Partner
Henry Schein
02.2022 - 08.2024
- Guided end users on intra-oral scanners through hands-on training with both hardware and software.
- Provided ongoing customer care and troubleshooting support to enhance user experience post-sale.
- Conducted training sessions for clients in person and virtually, denpending on the office needs.
- Showcased equipment features and benefits to potential buyers, driving interest and engagement.
- Assisted sales team in identifying potential leads and facilitating deal closures.
- Henry Schein eliminated the position and training team due to company restructuring.
Dental Assistant
Dreier Dental
Janesville, Wisconsin
08.2017 - 02.2022
- Facilitated smooth transition post Winter & Winter office acquisition, ensuring seamless experience for clients and colleagues.
- Utilized Eaglesoft to streamline patient management and enhance office efficiency.
- Employed Primescan technology to perform accurate digital scans of dental impressions.
- Served as the OSHA and HIPAA compliance officer for the office.
- Managed insurance claims processing and addressed billing inquiries to enhance patient satisfaction.
- Performed sterilizer spore testing to maintain compliance with health and safety standards.
- Created splints and C+ retainers.
Dental Assistant
Winter & Winter Dental
Janesville, Wisconsin
08.1999 - 06.2017
- Managed front desk operations and clinical support for multiple doctors, enhancing patient flow.
- Ensured compliance with OSHA and HIPAA regulations, conducted spore testing, processed office billing, and maintained sterilization of operatories and instruments to uphold safety standards.
- Assisted dentists during procedures to ensure efficient workflow and patient comfort.
- Prepared examination and treatment rooms for patient visits and procedures.
- Processed dental instruments using sterilization techniques to maintain hygiene standards.
Waitstaff, Trainer
The Butterfly Club
Beloit, Wisconsin
01.1995 - 01.2004
- Waited tables, trained staff, and managed server schedules to ensure smooth dining experience at upscale restaurant in Beloit, Wisconsin.
Floral Designer
Milton Avenue Floral
Janesville, Wisconsin
01.1996 - 01.1999
- Created floral arrangements tailored to customer preferences, enhancing overall shopping experience at popular florist in Janesville, Wisconsin.
- Designed custom floral arrangements for various events and occasions.
- Selected and sourced fresh flowers from local suppliers for quality assurance.
- Coordinated floral delivery schedules to ensure timely service to clients.
Assistant Manager
Perkins Family Restaurant
Janesville, Wisconsin
01.1992 - 01.1995
- Started as a bus person, transitioned to server, then assistant manager.
- Coordinated server schedules in this fast-paced restaurant environment in Janesville, Wisconsin, ensuring adequate coverage during peak hours.
- Supervised daily restaurant operations and ensured smooth workflow.
- Trained and mentored staff on customer service standards.
- Managed inventory levels and controlled food costs effectively.
Education
General Studies -
UW-Whitewater
Whitewater, Wisconsin01-1995
Skills
- SprintRay 3D printers
- PrimeScan
- CEREC full system
- Trios
- Planmeca
- Dexis
- Medit
- Prime Print
- Software troubleshooting
- Technical problem solving
- Equipment demonstration
- Customer support
- Client onboarding
- Customer management
- Sales coordination
- Train-the-trainer
- New hire training
- Online training tools
- Training methods
- Compliance training
- Compliance education
- Client needs assessment
- Needs analysis
- Evaluation skills
- Communication skills
- Verbal communication
- Written communication
- Presentation skills
- Time management
- Planning and coordination
- Teamwork
- Problem solving
- Subject matter expertise
- Learning styles
- Materials organization
- Written communication
- Evaluation skills
Professional Development
- Dentsply Sirona Cerec Level 1 course, 05/01/04
- Dentsply Sirona Cerec Level 1 course, 03/01/22
- Planmeca training with manufacturer, 06/01/22
- 3Shape Trios training with manufacturer, 03/01/22
- Sprintray training with manufacturer, 03/01/22
- Dentsply Sirona training with manufacturer, 12/01/23
- Medit training with manufacturer, 08/01/24
- Sprintray training with manufacturer, 08/01/24
- Various trainings with specialists and reps, and CE credits
Certification
- CPR Certified
Accomplishments
- Won Road to Paradise, performance bonus with Henry Schein in 2023. Only 2 DSP's in the US were awarded this, with me being one of the awards given.
Timeline
Contact trainer
SprintRay
08.2024 - Current
Digital Success Partner
Henry Schein
02.2022 - 08.2024
Dental Assistant
Dreier Dental
08.2017 - 02.2022
Dental Assistant
Winter & Winter Dental
08.1999 - 06.2017
Floral Designer
Milton Avenue Floral
01.1996 - 01.1999
Waitstaff, Trainer
The Butterfly Club
01.1995 - 01.2004
Assistant Manager
Perkins Family Restaurant
01.1992 - 01.1995
General Studies -
UW-Whitewater