Summary
Overview
Work History
Education
Skills
Timeline
Certification
Accomplishments
Work Preference
Work Availability
Receptionist
Kathy Stuteville

Kathy Stuteville

Bradenton,FL

Summary

Dedicated healthcare professional with over 8 years experience in medical assistance, care coordination, and office management. Skilled in electronic medical records, telehealth, and remote patient coordination, with a proven ability to manage referrals, authorizations, and insurance verification. Adept at providing high-quality patient care in both in-person and remote settings. Strong leadership and organizational skills with expertise in ensuring accuracy in medical documentation, coding, and billing. Self-motivated and detail oriented, thriving in independent and remote work environments.

Overview

8
8
years of professional experience

Work History

Medical Assistant

Florida Sleep Specialists
04.2024 - Current
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.

Referral & Authorization Specialist (Remote)

Village Medical
05.2023 - 03.2024
  • Optimized workflow processes through effective communication between departments regarding authorization needs and statuses.
  • Supported clinical staff by providing timely updates on the status of prior authorizations for various services.
  • Maintain strong organizational and communication skills to coordinate between providers and patients in a remote setting.
  • Prevented delays in care delivery by proactively identifying potential issues during the pre-authorization process and seeking clarification from providers when needed.
  • Improved patient satisfaction by streamlining authorization processes and ensuring timely responses to inquiries.

Care Coordinator /Certified Medical Assistant III

Optum United Health Care
02.2021 - 06.2022
  • Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
  • Processed patient referrals and insurance pre-authorizations to ensure timely care.
  • Coordinated patient follow-ups, maintaining high standards for patient satisfaction and care continuity.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Input patient data into EMR system, timely and accurately.

Medical Office Coordinator /Lead Certified Medical Assistant

West Florida Medical Group
10.2017 - 01.2021
  • Maintained a high level of confidentiality by handling sensitive patient information with discretion and care.
  • Communicated with patients, insurance companies and providers through phone calls, emails and office drives.
  • Managed a team of 8 medical assistants, overseeing patient scheduling, referrals, and medical documentation.
  • Developed inventory system for diabetic medications, ensuring compliance with audit standards.
  • Medical billing using ICD-10 coding to support practice manager when needed.
  • Tracked employee PTO, sick days, and approved time for payroll.

Education

Associate of Applied Science - Medical Assisting

Academy of Allied Health Careers
Chattanooga, TN

Skills

Remote Communication Tools:

Zoom, Microsoft Teams, Doxy

HIPAA Compliance

Patient Scheduling

Exceptional Customer Service

Medical terminology knowledge

EMR / EHR

Clinical Documentation

Patient-focused care

Reliable team player

Timeline

Medical Assistant

Florida Sleep Specialists
04.2024 - Current

Referral & Authorization Specialist (Remote)

Village Medical
05.2023 - 03.2024

Care Coordinator /Certified Medical Assistant III

Optum United Health Care
02.2021 - 06.2022

Medical Office Coordinator /Lead Certified Medical Assistant

West Florida Medical Group
10.2017 - 01.2021

Associate of Applied Science - Medical Assisting

Academy of Allied Health Careers

Certification

  • Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).

Accomplishments

  • Recognized for outstanding dedication to patient care.
  • Supervised team of 8 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Work-life balanceFlexible work hoursWork from home option4-day work week

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Kathy Stuteville