KATHY SWEATT
Family First Pain and Primary Care
Las Vegas,NV
Summary
Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments.
2
Certification
12
Years of experience
Work History
Medical Assistant
6 Months- Administered injections, medications and treatments following physician instructions.
- Conducted patient intake and rooming procedures in a healthcare setting, obtained and documented vital signs, and communicated relevant information to the clinical team.
- Supported daily clinical operations in pain management and primary care, ensuring efficient patient flow and enhancing patient experience.
- Answered phones, scheduled appointments, and managed patient flow while greeting visitors professionally.
Supervisor, Phlebotomy & Clinical Support
2 Years 2 Months- Perform and oversee high-volume venipuncture and capillary blood collection while prioritizing donor safety, comfort, and accurate identification.
- Monitored donors for adverse reactions, responded per established protocols, and maintained accurate collection and clinical records to ensure donor safety and compliance.
- Coached and supported staff on collection procedures, safety practices, and service quality to enhance team proficiency and adherence to regulatory standards.
- Coordinated daily workflow to optimize operations, uphold specimen integrity, and ensure a safe environment for donors and staff.
Housekeeping Manager
1 Year 8 Months- Managed daily team operations, training and coaching 20+ employees to uphold service, safety, and quality standards.
- Coordinated with front office and engineering to ensure timely response to guest requests and room readiness.
- Managed linen, supplies, and equipment inventory for housekeeping operations.
- Resolved guest concerns through prompt service and effective communication, enhancing guest satisfaction.
Team Lead / Phlebotomy Technician
2 Years 2 Months- Performed venipuncture and supported donor screening, post-collection care, and donor education to ensure safety and satisfaction in a high-volume setting.
- Trained new staff on processes and procedures, enhancing team competency and service quality.
- Completed documentation and followed identification, infection-control, and safety procedures to support quality and compliance.
- Managed inventory of supplies, kits, and collection materials to ensure operational readiness and compliance.
Shift Supervisor
5 Years 6 Months- Coordinated shift coverage and scheduling, ensuring team performance met operational compliance standards.
- Supervised security officers during shifts at client sites.
- Monitored access control, visitor screening, and badge checks at secure facilities.
Education
Medical Assistant Program
High School Diploma
Skills
Patient Intake & Rooming
Vital Signs
Venipuncture & Capillary Collection
IV Therapy
Specimen handling
Infection Control
HIPAA/OSHA Compliance
Clinical Workflow & Patient Flow
Provider Support
Point-of-Care/Lab Support
Pain Management & Primary Care Support
EHR/EMR Documentation
Team Coordination
Patient education
Personal Information
Title: CCMA, CPT
Certification
- IV Certification
- BLS/CPR Certified
- Licensed Lab Assistant
Timeline
Medical Assistant
Family First Pain and Primary Care
05.2026 - Current
Supervisor, Phlebotomy & Clinical Support
Vitalant
03.2024 - 05.2026
Housekeeping Manager
Mandalay Bay
06.2022 - 02.2024
Team Lead / Phlebotomy Technician
CSL Plasma
01.2020 - 03.2022
Shift Supervisor
G4S Secure Solutions
12.2014 - 06.2020
Las Vegas Medical Assistants
Medical Assistant Program
San Andreas High School
High School Diploma