Kayla Castillo
Promptmd
Weehawken,NJ
2
Languages
2
years of professional experience
Work History
Medical Assistant
6 Months- Executed patient intake and rooming in fast-paced urgent care environment to ensure timely and efficient patient flow.
- Measured and recorded vital signs and patient metrics, including blood pressure and peak flow.
- Perform and assist with EKGs and accurately prepare patients for testing.
- Collect and process clinical specimens according to established procedures.
- Perform point-of-care testing, including H. pylori testing and urine testing.
- Assist providers with wound care and suture-related procedures, including preparation of sterile supplies and instruments.
- Maintained and prepared clinical equipment and supplies, ensuring proper sterilization and autoclave procedures for patient safety.
- Recorded patient information and clinical activities accurately in an electronic medical record to support continuity of care.
- Maintain patient confidentiality and follow HIPAA, OSHA, and workplace safety procedures.
- Communicate professionally with patients, providers, nurses, and other members of the clinical team.
- Manage multiple clinical and administrative responsibilities during extended shifts while maintaining attention to detail.
Secretary/Job Placement Specialist
8 Months- Assisted healthcare program graduates with resume development, job applications, and employer outreach.
- Built and maintained relationships with healthcare facilities to support student job placement.
- Guided healthcare program graduates in resume development, job applications, and employer outreach, enhancing their job readiness.
- Cultivated relationships with healthcare facilities, facilitating successful job placements for students.
- Delivered professional communication and administrative support, ensuring effective collaboration among students, employers, and staff.
- Maintained confidential records in accordance with institutional and privacy standards.
- Organized documents, correspondence, records, and daily office operations.
- Supported a professional healthcare-training environment requiring organization, communication, and multitasking.
Emergency Department Medical Scribe
1 Year- Documented real-time patient encounters in the Emergency Department using electronic medical record systems.
- Supported physicians by documenting patient histories, physical examinations, procedures, laboratory results, and discharge instructions to ensure comprehensive patient records.
- Ensured accurate and thorough medical documentation in a high-volume, fast-paced emergency department to facilitate effective patient care.
- Applied medical terminology and understanding of diagnostic and treatment information when documenting patient encounters.
- Collaborated with physicians, nurses, and healthcare staff to enhance clinical workflow and promote seamless patient care.
- Developed familiarity with emergency department operations, patient flow, and multidisciplinary healthcare teams.
Medical Assistant
3 Months- Provided support to physicians during patient examinations and procedures.
- Managed front-desk operations, ensuring timely processing of patient documents and effective communication.
- Checked patients in and out electronically using the office computer system.
- Assisted with coding medical forms for billing, contributing to accurate insurance claims and revenue flow.
- Scanned and documented new patient information in electronic health records.
- Collected patient co-pays at the time of service.
- Processed patient payments using cash, checks, and credit/debit cards.
- Facilitated administrative and clinical workflow to enhance patient care delivery and support clinical staff.
Education
Bachelor of Science - Health Studies
- Dean's List [Spring Semester 2026]
- Honoree of [William Paterson University Term 2022-2024]
High School Diploma
- Honor Roll [Freshman- Senior]
Skills
Patient Intake & Rooming
Vital Signs & Patient Screening
EKGs
Specimen processing
Point-of-Care Testing
H. pylori testing
Urine Testing & DOT Urine Screens
Wound Care & Suture Procedure Support
Sterile technique
Autoclave/Sterilization Procedures
Electronic medical records
eClinicalWorks
Medical Documentation
Patient registration
Payment processing
Medical Terminology
Clinical Workflow Optimization
OSHA/Safety Compliance
Emergency Department Workflow
Emergency department operations
Bilingual: English & Spanish
Relocating to Greenville, NC - January 2027/ February 2027
Medical Assistant with clinical experience in urgent care, physician office, and emergency department settings. B.S. in Health Studies graduate with a strong foundation in medical terminology, anatomy, healthcare systems, patient care, and clinical documentation. Experienced in patient intake, vital signs, EKGs, specimen collection, point-of-care testing, urine testing, wound-care support, EMR documentation, patient registration, and front-office operations. Comfortable working in fast-paced clinical environments while maintaining accurate documentation, patient privacy, and professional communication. Bilingual in English and Spanish. B.S. in Health Studies graduate with a long-term goal of pursuing nursing, bringing clinical experience, patient-care skills, and a strong commitment to providing quality patient support in a Medical Assistant role.
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Medical Assistant
Promptmd
04.2026 - CurrentRead More
Secretary/Job Placement Specialist
Finlay Medical Training Institute
08.2025 - 04.2026Read More
Medical Assistant
Dr. Irani OBGYN
03.2025 - 06.2025Read More
Emergency Department Medical Scribe
St. Josephs's University Medical Center
08.2024 - 08.2025Read More
William Paterson University of New Jersey
Bachelor of Science from Health Studies
Read More
North Bergen High School
High School Diploma
Read More