Microsoft Word
KATHY TOLEDO
Indianapolis,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinic Coordinator
Indiana University, Purdue University
Indianapolis , IN
2022.10 - Current
- Responded to inquiries from patients and healthcare providers regarding clinic services and policies.
- Processed insurance claims for reimbursement of medical services rendered by the clinic.
- Performed data entry of patient information into electronic medical records system.
- Verified accuracy of patient billing information prior to submitting claims for payment.
- Maintained confidentiality of patient health information according to HIPAA guidelines.
- Managed daily appointment schedules for physicians and other clinical personnel.
- Helped with administrative clinic work such as making appointments, answering telephone calls and greeting patients.
Office Administrative Assistant
Mariachi Zelaya LLC
Indianapolis , IN
2022.03 - Current
- Responsible for writing contracts to clients in English and Spanish.
- Coordinated basic bookkeeping activities in QuickBooks including invoicing and accounts payable.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Performed general office duties, including answering phone calls, basic routing calls, delivering messages to staff and greeting visitors.
- Answered telephone calls to field inquiries from clients, vendors, and various other callers seeking information.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Recorded expenses and maintained accounting records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Used to prepar Microsoft Excel various correspondence, reports and other written material.
Team Leader Supervisor
MSD Warren Township
Indianapolis , IN
2020.08 - 2022.01
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized areas.
- Handled teacher complaints, resolved issues and adjusted policies to meet changing needs.
- Placed inventory orders every month for custodial supplies.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Used Microsoft Word and other software tools to create documents and other communications.
- Maintained excellent attendance record, consistently arriving to work on time.
Warehouse Associate
Walmart Ecommerce Fulfillment Center
Plainfield , IN
2020.04 - 2020.06
- Packed and labeled boxes with maximum efficiency.
- Sorted and delivered materials to different work areas and staff.
- Maintained energy and enthusiasm in fast-paced environment.
- Consistently lifted materials weighing as much as 10-15 pounds.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Education
Bachelor of Arts - Liberal Arts
Indiana University-Purdue University of Indianapolis
Indianapolis, INHigh School Diploma -
Warren Central High School
Indianapolis, IN2003-05
Skills
- HIPAA Compliance
- Appointment Scheduling
- Electronic Health Records Management
- Document processing
- Word Processing
- Insurance processing
- Data Processing
Languages
- English
- Spanish
Software
Microsoft Excel
Microsoft Power Point
Certification
Bridging the Gap Medical Interpreter Training: 40 Hours of Professional Medical Interpreter Training. Indianapolis, IN
Timeline
Clinic Coordinator
Indiana University, Purdue University
2022.10 - Current
Office Administrative Assistant
Mariachi Zelaya LLC
2022.03 - Current
Team Leader Supervisor
MSD Warren Township
2020.08 - 2022.01
Bridging the Gap Medical Interpreter Training: 40 Hours of Professional Medical Interpreter Training. Indianapolis, IN
2020-08
Warehouse Associate
Walmart Ecommerce Fulfillment Center
2020.04 - 2020.06
Bachelor of Arts - Liberal Arts
Indiana University-Purdue University of Indianapolis
High School Diploma -
Warren Central High School
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