Kathy Tran

• Assisted customers in selecting and purchasing games, ensuring a positive shopping experience.
• Demonstrated product features and benefits to enhance customer engagement and satisfaction.
• Maintained cleanliness and organization of game displays, contributing to appealing store aesthetics.
• Processed transactions efficiently using point-of-sale systems, ensuring accurate financial handling.
• Resolved customer inquiries and concerns promptly, fostering strong customer relationships.
• Participated in inventory management, helping track stock levels and reorder supplies as needed.
• Provided exceptional customer service for a positive shopping experience, resulting in repeat customers and increased revenue.

• Prepared high-quality espresso beverages adhering to established recipes and standards
• Operated coffee equipment, ensuring cleanliness and proper functionality
• Delivered exceptional customer service, fostering a welcoming atmosphere for patrons
• Managed cash transactions accurately while maintaining register integrity
• Adapted quickly to new beverage offerings and seasonal menu changes
• Maintained cleanliness of workstations, complying with health and safety regulations

Additional note: My time was cut short due to only working for the summer. When I reapplied, the storefront had closed down.