Kathy Vang
Woodbury
Summary
Experienced, friendly, and dedicated Customer Representative and/or Data entry Clerk, knowledgeable in providing friendly and thorough service to clients, customers, associates, fellow professionals, etc. Offering keen attention to detail to manage multiple tasks and self-motivated work ethic with the ability to work well independently or great in team work environments.
Overview
10
10
years of professional experience
Work History
Cashier
Cabela's
10.2025 - 06.2026
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing product information and resolving issues promptly.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Collaborated with team members to ensure smooth operations during peak periods.
- Trained new cashiers on policies, procedures, and best practices for efficient service delivery.
- Monitored inventory levels at checkout stations, facilitating timely restocking of merchandise.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Recruiter
Award Staffing
09.2022 - 06.2023
- Proficient with candidate sourcing, applicant tracking, and knowledge of recruitment technology/systems.
- Conducted interviews, assessed candidates and used various assessment tools.
- Completed training programs, such as Security, hacking, phishing, confidential/sensitive information, etc.
- Excellent verbal and written communication skills were essential for interacting with candidates and hiring managers.
- Managed multiple tasks, identified and resolved issues throughout the recruitment process, along with prioritizing time effectively.
Recording Specialist
Indecomm Global Services
08.2021 - 09.2022
- Front End
- Analyze and record packages and documents such as Mortgages, Subordinations, Deeds, Affidavits, etc. for accuracy.
- Scan electronic documents onto system for clients/counties
- Verify and invoice physical and electronic documents, checks, files
- Contacted Counties for additional information and/or to obtain and verify information.
- Back End
- Pulled documents/files with errors to correct
- Corrected rejections from counties
- Worked with team members/department to complete bigger tasks and important documents/packages in a timely manner to keep them from going out of a 3 day SLA.
Document Processor
Wells Fargo
01.2020 - 06.2020
- Temporary Position
- Managed and Processed electronic and manual Mortgages and loan documents/files ensuring accuracy and organization
- Verified and corrected physical titles and processed through computer
- Received, sorted and prepared documents to be processed.
- Maintaining accurate records of document processing activities including tracking document workflow and status.
- Accuracy in data entry, document verification and record keeping.
Customer Service/ Cashier
Fleet Farm
08.2018 - 02.2019
- Worked at Customer Service desk
- Money handling
- Selling licenses, guns and processing returns
- Respond to customer inquiries through phone, email, service portal
- Resolve issues with efficiency
- Handled a cash register, checked out customers
- Worked in different departments, stocked floor and merchandise
- Provided support, information, and assistance to customers regarding services or products.
Front Desk Clerk
Total Comfort Wellness
07.2016 - 02.2018
- Maintain calendars, schedule meetings and book appointments with specialists
- Greet visitors and handle incoming phone calls routing them to correct specialists or locations
- Managed reception area, handle administrative tasks, to ensure welcoming, organized and comfortable environment
- Sorted, distributed mail, managed faxes and assisted with other forms of communication
- Data entry, filing and other clerical duties
- Some marketing
- Maintain a professional appearance and attitude
Education
Highschool or Equivalent -
City Academy
06-2015
Skills
- Customer Service/Relations
- Document Review
- Cash Handling
- Clerical Experience
- Computer Literacy
- Phone Etiquette
- Front Desk
- Recruiting
- Reliably delivers strong customer relations
- Accuracy and keen to attention to detail
- Data Management/Entry
- Proficient with computer software such as Microsoft, Xcel, Outlook, Etc
- Great at multi-tasking
- Strong organization skills
- Recognizing and managing your own emotions as well as others to navigate interactions
- Willingness to learn anywhere at anytime!
LANGUAGES
English - Native
Hmong - Proficient
Timeline
Cashier
Cabela's
10.2025 - 06.2026
Recruiter
Award Staffing
09.2022 - 06.2023
Recording Specialist
Indecomm Global Services
08.2021 - 09.2022
Document Processor
Wells Fargo
01.2020 - 06.2020
Customer Service/ Cashier
Fleet Farm
08.2018 - 02.2019
Front Desk Clerk
Total Comfort Wellness
07.2016 - 02.2018
Highschool or Equivalent -
City Academy