Kathy Wright
Palatka
Summary
Proven high performer in vendor dispute resolution, collections, customer service and people development. Highly self-motivated with strong ability to motivate others. Adept at building cross-functional team partnerships through collaboration and solid communications skills.
Resourceful Supplier Manager known for high productivity and efficient task completion. Skilled in strategic sourcing, vendor relationship management, and contract negotiation. Thrives using strong communication, problem-solving, and analytical skills to excel in challenging environments. Committed to improving procurement processes and achieving cost savings while maintaining quality standards.
Overview
15
15
years of professional experience
7
7
years of post-secondary education
Work History
Supplier Manager
KeHE Distributors, LLC
Jacksonville
01.2024 - 01.2025
- Identify, monitor, and track supplier profitability and operational performance opportunities.
- Inbound and outbound service standard compliance.
- Administrative aspects of supplier partnership.
- Ensure timely accurate and efficient processing of supplier questions and disputes, while providing performance metrics and facilitating processes and supplier business improvement initiatives.
Vendor Connections Supervisor
KeHE Distributors, LLC
Jacksonville
01.2019 - 01.2024
- Supervise Vendor Connections staff, including recommendations for employee action, performance evaluation and feedback, training, and new hire candidate selection.
- Assist in the development, implementation and communication of departmental operating policies, procedures and internal controls, including collaboration with related areas such as Operations, Sales and Customer Care.
- Create and maintain productivity and performance metric reports regarding the effectiveness of Vendor Connections personnel.
Vendor Performance/Debit Collections/Team Lead
KeHE Distributors, LLC (formerly Tree of Life)
Jacksonville
01.2010 - 01.2019
- Manage the day-to-day department activities, as well as reassigning team responsibilities as needed. This includes assisting management with fact-based figures on the amount of ticket closures needed weekly to exceed closure goals.
- Produce weekly department quality % by auditing the teams completed tickets for accuracy and educate on errors. Including handling ticket aging/process reviews with team members.
- Handled account balances ranging from $5000- $250000, with payments on all contact with the debtor. Made 200 outbound calls and received numerous inbound calls to notify debtors or overdue accounts and payments using the AS400 system.
Education
Business Administration
Flagler College
Saint Augustine, FL 02.2014 - 09.2020
Skills
- Detail-Oriented
- Willingness to travel domestically up to 20%
- Word
- Excel
- Resolve
- Proficient in JD Edwards AP and GL Systems
- Contract negotiation
- Cost analysis
- Supplier performance evaluation
- Supply chain optimization
- Vendor relationship management
- Process improvement
- Conflict resolution
- Effective communication
- Attention to detail
- Problem solving
- Project management
- Strategic sourcing
Timeline
Supplier Manager
KeHE Distributors, LLC
01.2024 - 01.2025
Vendor Connections Supervisor
KeHE Distributors, LLC
01.2019 - 01.2024
Business Administration
Flagler College
02.2014 - 09.2020
Vendor Performance/Debit Collections/Team Lead
KeHE Distributors, LLC (formerly Tree of Life)
01.2010 - 01.2019