Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathya Rodriguez

Fort Lauderdale,FL

Summary

Reliable trustworthy professional service descaling probable issues easy to work with others self centered

Overview

1
1
year of professional experience

Work History

Customer Service Manager

Jonny's Restaurant
Dade City, Florida
06.2002 - 10.2003
  • Manager hire organize food delivery
  • Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
  • Developed and implemented strategies for providing excellent customer service experience.
  • Provided exceptional customer service to ensure customer satisfaction.

Education

High School Diploma -

Mdcc
Downtown Miami
01-2024

Skills

  • Audit Support
  • Schedule Coordination
  • Handling Escalations
  • Complaint resolution
  • One Call Resolution
  • Sales Promotion
  • Call Center Operations
  • Project Management
  • Training and mentoring
  • Customer-focused
  • Skilled multi-tasker
  • Training and coaching
  • Positive and Constructive Feedback
  • Problem-Solving
  • Issue Resolution
  • Client relations and retention
  • Focused on customer satisfaction

Timeline

Customer Service Manager

Jonny's Restaurant
06.2002 - 10.2003

High School Diploma -

Mdcc
Kathya Rodriguez