Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kati Hale

Summary

Strong leader and problem-solver dedicated to promoting lasting customer satisfaction by delivering quality service and unparalleled support.

Overview

20
20
years of professional experience
1
1
Certification

Work History

FID Processor

Wal-Mart DC 6006
10.2023 - Current
  • Enhanced efficiency by streamlining FID processing tasks and workflows.
  • Reduced errors in financial transactions by diligently verifying the accuracy of each entry.
  • Demonstrated adaptability when faced with changing priorities or processes, adjusting quickly to maintain productivity levels consistently high.

Outbound Warehouse Associate

Amazon HSV1
09.2022 - 10.2023
  • Processed orders on-time and without error, completing 100% or better of daily quotas.
  • Worked professionally with team members and across departments to meet demands of high-volume environment .
  • Developed customized problem-solving strategies for clients, resulting in increased customer satisfaction rates.

Day Shift Manager

Catoma Package
04.2016 - 09.2021
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Increased revenue by identifying opportunities for upselling and promoting special offers to customers.
  • Collaborated with other managers on cross-functional initiatives to improve overall business performance.

Personal Trainer/Instructor

Cullman City Parks And Recreation
01.2014 - 08.2017
  • Fostered a positive workout environment with upbeat energy and professional demeanor for 20 clients weekly.
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
  • Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.

Patient Care Manager

Dr. Will R. Crouch/Family Practice
01.2004 - 05.2006
  • Collaborated with physicians and other healthcare professionals to develop comprehensive treatment plans and care for 50+ patients daily.
  • Promoted a positive work environment by fostering effective communication, teamwork, and employee engagement.
  • Maintained accurate documentation of patient interactions, treatments administered, and progress notes in electronic medical records systems.

Education

Associate Degree in Nursing - Nursing

Wallace State Community College - Hanceville
Hanceville, AL

Skills

  • Critical Thinking
  • Problem-Solving
  • Work Planning and Prioritization
  • Relationship Building
  • Time Management
  • Scheduling

Certification

  • PT - Phlebotomy Technician
  • CPT - Certified Personal Trainer

Timeline

FID Processor

Wal-Mart DC 6006
10.2023 - Current

Outbound Warehouse Associate

Amazon HSV1
09.2022 - 10.2023

Day Shift Manager

Catoma Package
04.2016 - 09.2021

Personal Trainer/Instructor

Cullman City Parks And Recreation
01.2014 - 08.2017

Patient Care Manager

Dr. Will R. Crouch/Family Practice
01.2004 - 05.2006

Associate Degree in Nursing - Nursing

Wallace State Community College - Hanceville

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Kati Hale