Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Hi, I’m

Kati Oddonetto

Prescott,AZ
Kati Oddonetto

Summary

Dedicated and adaptable professional with a proven track record of excelling in team-oriented and independent work environments. Enthusiastic, self-motivated, reliable, responsible, and hard-working with exceptional communication and listening skills. Authorized to work in the US for any employer, poised to bring a strong work ethic and collaborative spirit to a new opportunity.

Overview

19
years of professional experience
1
Certification

Work History

Kelly's Angels cleaning services

House Cleaner
04.2023 - Current

Job overview

  • Performed thorough cleaning of residential properties, including dusting, vacuuming, mopping floors, and sanitizing surfaces
  • Executed specialized cleaning tasks as required, such as removing stains or polishing delicate surfaces
  • Responded quickly to urgent requests for immediate clean-up due to spills or accidents
  • Ensured all linens were properly laundered and replaced in guest rooms according to established standards
  • Maintained cleanliness and tidiness of assigned areas, including guest rooms, corridors, and public spaces
  • Responded promptly to guests' requests for additional items or services with a friendly and helpful attitude

C.S. Liquid Vape

CSR/Sales Associate
06.2024 - 12.2024

Job overview

  • Provide exceptional customer service to our valued customers. As a Sales Associate, I was responsible for welcoming customers, guiding them through the products, answering questions, and ensuring they have a pleasant experience at our store. Exercising superior knowledge of various products.
  • Cross-selling products to increase purchase amounts
  • Drafting and submitting a variety of reports
  • Stocking showcases and making note of inventory levels
  • Contributing to daily sales goals, helping to increase on a regular basis
  • Operating cash registers, managing financial transactions, and balancing drawers
  • Cleaning, organizing, and sanitizing the store and products during periods of low foot traffic.

Circle K

Customer Service Representative
08.2023 - 02.2024

Job overview

  • Provided fast and friendly service to our customers, including welcoming them inside and a friendly saying as they go. Operating the P.O.S. register, stocking shelves, making food items, maintaining store cleanliness, and ensuring a positive customer experience, all while adhering to company policies and safety standards.

Albertsons

Cashier/Customer Service
04.2022 - 06.2023

Job overview

  • As a cashier I enjoyed greeting guests, solving problems, and keeping track of operations.
  • Greet customers, answer questions, and resolve complaints
  • Scan items, process payments, and bag groceries
  • Count cash, balance the drawer, and make deposits
  • Keep the checkout area clean and organized, and help with stocking
  • Promote loyalty programs and special offers
  • Follow company policies and cash handling procedure
  • Attend training sessions and stay up to date on product knowledge and store policies

Dean Notaries

Office Administrative Assistant
08.2016 - 05.2020

Job overview

Newpott Cruisers

Customer Service Representative
04.2011 - 03.2014

Job overview

  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

YMCA

Child Care Teacher
08.2006 - 10.2009

Job overview

  • Responsible for providing safe, nurturing, and stimulating environments for children, while attending to their basic needs and supporting their development. Supervise children, prepare snacks, assist with hygiene, organize activities, and communicate with parents about their child's progress.

Education

Carrington College
Mesa, AZ

Animał Heałth from Animal Science Veterinary Assistant
04.2018

University Overview

  • Certified Veterinary Assistant
  • Awards: Deans list

COPA
Gilbert, AZ

Peer Support Specialist from Mentał Heałth
10.2017

University Overview

Academy of Aesthetics Arts & Science
Tempe, AZ

Aesthetics from Skincare
04.2006

University Overview

Basic Skills Pre-K -12th grade
Globe, AZ

High school diploma
05.2005

University Overview

Skills

  • Sałes(5 years)
  • Serving Experience
  • Residential Cleaning
  • Communication Skills
  • Time Management
  • Data Entry
  • Childcare
  • Organizational Skills
  • Versatile and Adaptable (10 years)
  • Cashiering (6 years)
  • Customer Service
  • POS (8 years)
  • Customer service
  • Health and safety compliance
  • Household management

Certification

  • Becoming Athena Leadership Present
  • CPR Certification Present
  • First Aid Certification

Accomplishments

Accomplishments

Becoming Athena womens łeadership award

Timeline

CSR/Sales Associate
C.S. Liquid Vape
06.2024 - 12.2024
Customer Service Representative
Circle K
08.2023 - 02.2024
House Cleaner
Kelly's Angels cleaning services
04.2023 - Current
Cashier/Customer Service
Albertsons
04.2022 - 06.2023
Office Administrative Assistant
Dean Notaries
08.2016 - 05.2020
Customer Service Representative
Newpott Cruisers
04.2011 - 03.2014
Child Care Teacher
YMCA
08.2006 - 10.2009
Basic Skills Pre-K -12th grade
High school diploma
Carrington College
Animał Heałth from Animal Science Veterinary Assistant
COPA
Peer Support Specialist from Mentał Heałth
Academy of Aesthetics Arts & Science
Aesthetics from Skincare

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