Katia A Kambembo
Clayton,North Carolina
Summary
Dynamic production professional with extensive experience at Tekni-Plex Natvar, excelling in waste reduction and machine setup. Proven ability to enhance quality control and meet production targets while training new staff. Bilingual with strong communication skills, adept at fostering teamwork and ensuring adherence to safety protocols and Good Manufacturing Practices.
Overview
11
11
years of professional experience
Work History
Production Line Operator
Tekni-Plex Natvar
Clayton, NC
09.2023 - Current
- Ensured high-quality output by conducting thorough quality control checks and promptly addressing any issues identified.
- Maintained a safe working environment by adhering to safety protocols, conducting routine inspections, and providing necessary training to fellow operators.
- Minimized material waste during production runs through careful monitoring of raw material usage and adherence to established guidelines.
- Consistently met or exceeded daily production targets through diligent monitoring of equipment performance and proactive problemsolving.
Machine Operator
WestRock
Raleigh, NC
04.2018 - 01.2023
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Customer Service Representative
Humana Pharmacy
Raleigh, NC
09.2014 - 04.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Associate's Degree - Dental Hygiene
Wake Technical Community College
Raleigh, NC06.2016
High School Diploma -
Sanderson High
Raleigh, NC07.2014
Skills
- Machine setup
- Assembly procedures
- Waste reduction
- Production scheduling
- Quick learner
- Bilingual
- Meticulous attention to detail for accurate inventory management, adherence to Good Manufacturing Practices (GMP) and Good Distribution Practices (GDP), and strong communication and organizational abilities to ensure product integrity and safety
Timeline
Production Line Operator
Tekni-Plex Natvar
09.2023 - Current
Machine Operator
WestRock
04.2018 - 01.2023
Customer Service Representative
Humana Pharmacy
09.2014 - 04.2018
Associate's Degree - Dental Hygiene
Wake Technical Community College
High School Diploma -
Sanderson High