Katia Lopez
HIALEAH,FL
Summary
Versatile professional with a background at Walmart, adept in ICD-10 proficiency and delivering exceptional customer service. Demonstrated success in enhancing operational efficiency and client satisfaction through expertise in medical coding and therapeutic techniques. Committed to HIPAA compliance and medical ethics, with a proven track record of reducing billing errors and improving warehouse productivity.
Outgoing and detail-focused individual with firm grasp of medical terminology and healthcare regulations. Possesses knowledge of ICD-10 and CPT coding systems, coupled with strong computer skills and proficiency in medical billing software. Dedicated to ensuring accurate coding and billing to support efficient healthcare operations.
Diligent with comprehensive experience in medical coding and billing, ensuring accurate and timely processing of claims. Successfully facilitated claim approvals and minimized billing errors, contributing to improved revenue cycles. Demonstrated expertise in ICD-10, CPT, and HCPCS coding, and effective communication with insurance companies and healthcare providers.
Overview
2020
2020
years of professional experience
Work History
Medical Coding and Billing Specialist
N/A
- Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
- Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
- Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Collaborated with healthcare providers to obtain necessary documentation for accurate code assignment and claim submission.
- Reduced errors in medical billings, effectively addressing discrepancies and rectifying issues promptly.
- Attained up-to-date knowledge of coding requirements through continuing education courses and certification renewal.
Massage Therapist
Not Active
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Claims and Receiving Associate
Walmart
11.2005 - 07.2019
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Boosted overall warehouse productivity by collaborating with team members on various tasks such as unloading trucks, sorting products, and updating inventory systems.
- Assisted in maintaining a safe work environment by participating in routine inspections or audits within the receiving area to identify potential hazards or areas of concern.
- Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Supported company compliance efforts by adhering to relevant regulations, guidelines, or best practices in all aspects of the receiving process.
Education
Florida National University
Hialeah, FLSkills
- ICD-10 proficiency
- Deep tissue massage
- Warehouse safety
- Medical record review
- HIPAA compliance
- Professionalism and ethics
- Loading and unloading
- Scheduling
- Stress relief massage
- Medical terminology expertise
- Shipping procedures
- Medical coding ethics
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Claims and Receiving Associate
Walmart
11.2005 - 07.2019
Medical Coding and Billing Specialist
N/A
Massage Therapist
Not Active
Florida National University
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