Katia Olympio
Cibolo,US
Summary
Dedicated and compassionate professional with a strong background in customer service and childcare, demonstrating a proven ability to excel in fast-paced environments. Skilled in multitasking while delivering exceptional customer experiences and nurturing children with patience and creativity. Eager to leverage strong communication, problem-solving, and teamwork skills to contribute meaningfully in a dynamic work setting. Committed to fostering positive relationships and enhancing overall service quality through a proactive and empathetic approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Babysitter
Private family
06.2021 - 12.2024
- - Provided care for two children (ages 4 and 9) during parents' evening absences.
- - Ensured children were fed, bathed, and in bed on schedule.
- - Helped with homework and facilitated educational and creative activities.
- - Promoted reading habits through storytelling and bedtime routines.
- - Organized interactive games and crafts to support teamwork and imagination.
Cashier
Costa Vida Fresh Mexican Grill
07.2024 - 01.2025
- - Handled customer transactions accurately and efficiently using POS systems.
- - Delivered friendly, attentive service, creating a welcoming dining experience.
- - Maintained a clean and organized workstation.
- - Assisted with food preparation and order fulfillment as needed.
Assistant
09.2025 - Current
- Managed front desk operations, ensuring smooth check-in and check-out processes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated scheduling for appointments and meetings, optimizing staff availability.
- Monitored inventory levels of office supplies, placing orders as needed to maintain stock.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
Education
High School -
Timberview High School
TX, USA05-2025
Skills
- Customer Service & Communication
- Childcare (Bathing, Diaper Changing, Bedtime Routines)
- Cash Handling & POS Systems
- Problem Solving & Conflict Resolution
- Time Management & Multitasking
- Team Collaboration & Organization
- Inventory Control & Merchandising
- File and record keeping
- Schedule coordination
Certification
Texas Food Handler Certificate
Texas Alcoholic Beverage Commission
Timeline
Assistant
09.2025 - Current
Cashier
Costa Vida Fresh Mexican Grill
07.2024 - 01.2025
Babysitter
Private family
06.2021 - 12.2024
High School -
Timberview High School