Katia Olympio
Pic N Pac
Cibolo,TX
2
Languages
1
Certification
5
years of professional experience
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Work History
Cashier
6 Months- Facilitated efficient processing of customer transactions to enhance service delivery.
- Assisted in maintaining accurate cash drawer operations. Supported adherence to financial procedures and accountability.
- Managed resolution of customer inquiries to ensure a seamless and enjoyable dining experience.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Monitored inventory levels at register area to support seamless customer transactions and timely merchandise replenishment.
- Worked with team members to refine checkout procedures, aiming to minimize wait times during peak hours.
- Executed cash, check, and credit card transactions at the cash register to ensure seamless customer service.
- Engaged with customers to foster trust and promote ongoing business transactions.
- Provided support to customers in processing returns and refunds to enhance satisfaction.
- Conducted thorough counts of cash drawers at the beginning and conclusion of shifts to uphold accuracy standards.
- Assisted customers in completing purchases, finding products, and joining loyalty programs to enhance shopping experience.
- Assisted in training new cashiers on best practices and customer service standards.
Assistant
7 Months- Coordinated schedules and appointments to optimize team efficiency and resource allocation.
- Managed communications between departments to ensure project alignment and timely information sharing.
- Streamlined administrative processes, reducing redundancies and improving overall workflow efficiency.
- Assisted in project planning by gathering data and providing insights to support strategic decision-making.
- Evaluated existing procedures and implemented improvements that increased productivity across various functions.
- Contributed to a positive work environment with strong interpersonal skills and proactive a proactive teamwork attitude.
- Greeted guests with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Cashier
6 Months- Maintained accurate cash drawer, ensuring accountability and adherence to financial procedures.
- Resolved customer inquiries promptly, enhancing overall dining experience and satisfaction.
- Implemented upselling techniques, contributing to increased sales during shifts.
- Provided feedback to management on operational improvements for enhanced workflow efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Babysitter
3 Years 6 Months- Provided care for two children (ages 4 and 9) during parents' evening absences.
- Coordinated feeding, bathing, and bedtime routines to maintain children's schedules.
- Supported educational development by guiding children through their homework tasks. and facilitated educational and creative activities.
- Encouraged reading habits through engaging storytelling and consistent bedtime routines.
- Set up engaging games that fostered collaboration and imaginative play among children. and crafts to support teamwork and imagination.
Education
High School Diploma
Skills
Cash Handling & POS Systems
Inventory Management
Customer Service & Communication
Client interaction
Workstation Organization
Conflict resolution
Reliability and punctuality
Work ethic
Patience and empathy
Communication skills
Professional courtesy
Inventory management
Certification
Texas Food Handler Certificate
Texas Alcoholic Beverage Commission
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Cashier
Pic N Pac
02.2026 - CurrentRead More
Assistant
Saint Mary's University
09.2025 - 04.2026Read More
Cashier
Costa Vida Fresh Mexican Grill
07.2024 - 01.2025Read More
Babysitter
Private family
06.2021 - 12.2024Read More
Timberview High School
High School Diploma
Read More