Gladys E. Iraheta
Tujunga,CA
Summary
Customer-focused retail and service professional with over 10 years of experience in customer service, cashiering, food service, and caregiving. Demonstrated ability to thrive in high-volume environments while enhancing team operations and customer satisfaction. Extensive experience in cash register operations, merchandise stocking, and delivering exceptional service. Highly organized and proactive, consistently meeting deadlines and contributing to team success.
Overview
12
12
years of professional experience
Work History
Cashier
Dollar Tree
11.2023 - Current
- Operate cash register accurately and efficiently
- Provide friendly customer service and resolve basic inquiries
- Organize merchandise and maintain store cleanliness
Caregiver
IHSS
12.2022 - 01.2023
- Assisted clients with daily living activities
- Prepared meals according to dietary needs
- Provided compassionate personal care and support
Sales Associate
Bath & Body Works (Burbank)
Burbank
08.2020 - 04.2021
- Assisted customers with product selection and sales
- Operated cash register and processed transactions
- Organized merchandise and restocked inventory
Associate
HomeGoods (Burbank)
Burbank
02.2020 - 08.2020
- Greeted customers and assisted with store navigation
- Organized sales floor and warehouse inventory
- Supported stocking and merchandising tasks
Associate / Barista
Vons / In-Store Starbucks (La Crescenta)
La Crescenta
09.2017 - 11.2019
- Operated cashier station and handled cash transactions
- Crafted Starbucks beverages and prepared food items
- Stocked shelves, adjusted pricing, and organized displays
- Ensured customer satisfaction and store presentation
Team Leader
Jack in the Box (Sunland)
Sunland
06.2016 - 03.2017
- Supervised shift operations in manager’s absence
- Handled drive-thru and front-counter orders
- Resolved customer complaints professionally
- Trained and supported team members
Crew Member (Part-Time)
McDonald’s (Tujunga)
Tujunga
11.2014 - 03.2015
- Took customer orders and processed payments
- Maintained cleanliness and food safety standards
Crew Member
El Pollo Loco (La Cañada)
La Cañada
08.2013 - 02.2014
- Worked drive-thru and front counter
- Assembled orders and handled cash
- Maintained a clean and organized workspace
Education
High School Diploma -
Verdugo Hills High School
Tujunga, CA07-2011
Skills
- Customer Service
- Cash Handling & POS Systems
- Team Leadership
- Food & Beverage Preparation
- Store Organization & Stocking
- Time Management
- Communication Skills
- Cash register operation
Languages
Spanish
Professional
Timeline
Cashier
Dollar Tree
11.2023 - Current
Caregiver
IHSS
12.2022 - 01.2023
Sales Associate
Bath & Body Works (Burbank)
08.2020 - 04.2021
Associate
HomeGoods (Burbank)
02.2020 - 08.2020
Associate / Barista
Vons / In-Store Starbucks (La Crescenta)
09.2017 - 11.2019
Team Leader
Jack in the Box (Sunland)
06.2016 - 03.2017
Crew Member (Part-Time)
McDonald’s (Tujunga)
11.2014 - 03.2015
Crew Member
El Pollo Loco (La Cañada)
08.2013 - 02.2014
High School Diploma -
Verdugo Hills High School