Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yahir Ramos

Marietta,GA

Summary

Dynamic and dedicated professional with extensive experience in customer service at Walmart and CVS Pharmacy. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and inventory management, with a strong work ethic and integrity that fosters loyalty and repeat business. Trilingual, facilitating diverse customer interactions.

Overview

6
6
years of professional experience

Work History

Cashier

Walmart
2024.02 - Current

• Processed transactions accurately and efficiently.

• Resolved customer issues and provided friendly service.

• Maintained clean, organized checkout areas.

• Supported team during peak hours and restocked merchandise.

• Built rapport to encourage repeat business.

Shift Lead

RaceTrac
2022.03 - 2024.02
  • Supervised team to ensure smooth operations and safety compliance.
  • Trained new hires and delegated daily tasks.
  • Managed inventory, organized displays, and restocked as needed.
  • Resolved customer issues and maintained service standards.
  • Handled cash and balanced tills during opening/closing shifts.
  • Scheduled shifts based on staffing needs and peak hours.

EVS Worker

Wellstar Hospital
2020.02 - 2022.02

• Maintained cleanliness of hospital rooms and common areas using hospital-grade disinfectants.

• Followed strict infection control protocols to ensure patient and staff safety.

• Reported maintenance issues and collaborated with the facilities team.

Pharmacy Technician

CVS Pharmacy
2020.02 - 2022.02

• Accurately dispensed medications per prescriptions and safety protocols.

• Assisted with inventory management and stock maintenance.

• Processed prescriptions using pharmacy software.

• Educated patients on medication use and safety.

• Enhanced patient satisfaction through timely prescription and inventory handling

Cashier

Zaxbys
2019.01 - 2020.02
  • Coordinated order preparation and maintained kitchen hygiene.
  • Maintained high standards of service during peak business hours.
  • Assisted colleagues in adhering to food safety protocols.

Education

Hiram High School
Hiram, GA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Customer service excellence
  • Money handling
  • POS system operations
  • Inventory management
  • Trilingual: Fluent in English and Spanish; intermediate in Portuguese
  • Cash handling & POS systems
  • Prescription processing & insurance billing
  • HIPAA compliance and patient confidentiality
  • Inventory management & restocking
  • Leadership and shift supervision
  • Hospital-grade cleaning and infection control
  • Time management & multitasking
  • Basic computer & Microsoft Office skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Professional Working

Timeline

Cashier

Walmart
2024.02 - Current

Shift Lead

RaceTrac
2022.03 - 2024.02

EVS Worker

Wellstar Hospital
2020.02 - 2022.02

Pharmacy Technician

CVS Pharmacy
2020.02 - 2022.02

Cashier

Zaxbys
2019.01 - 2020.02

Hiram High School
Yahir Ramos