Katia Pineda
Austin,TX
Summary
Detail-oriented Receptionist recognized for high productivity and strong organizational skills. Proficient in managing multiple tasks while maintaining effective communication and customer service. Demonstrated ability to foster positive interactions with clients from various backgrounds, contributing to overall client satisfaction.
Overview
7
7
years of professional experience
Work History
Receptionist - Facilities Team (Contract)
RWE Clean Energy
Austin, TX
08.2025 - Current
- Serves as the first point of contact for employees, executives, vendors, and visitors, ensuring a professional and welcoming office environment.
- Manages incoming calls, emails, and visitor access in coordination with building security.
- Oversees mail distribution, office supply inventory, vendor coordination, and facilities support requests.
- Prepares meeting spaces, schedules conference rooms, and assists with internal events, including catering and setup.
- Processes invoices and tracks expenses while supporting the Facilities team with administrative needs.
- Building strong cross-departmental relationships to provide clear, timely communication on office services.
- In the office, Monday through Friday, between 8 AM and 4:30 PM.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
Office Manager (Contract)
Redis
Austin, TX
03.2025 - 04.2025
- Coordinated conference room bookings, managed office appearance, and ensured smooth day-to-day operations.
- Oversaw mail distribution, catered team meals, and maintained calendars for meetings, calls, and travel.
- Partnered with the onboarding manager to organize a new-hire training boot camp, and employee integration.
- Oversaw office supply inventory and ensured timely replenishment.
- Reported billing expenses, processed invoices, and maintained vendor relationships.
- Assisted with planning internal events and team activities.
- Created spreadsheets in Excel and questionnaires to track data to make informed planning decisions.
Office Manager
Studio Neat
Austin, TX
05.2023 - 08.2024
- Partnered with company founders on strategic planning and office growth initiatives.
- Managed vendor communications, international shipping, and supply chain operations.
- Supervised office budget, processed invoices, and maintained expense records.
- Developed hiring process for new staff, from application screening to interview coordination.
- Led team-building initiatives and coordinated company off-sites.
- Conducted inventory meetings and tracked orders using Airtable; analyzed sales via Shopify.
Assembler / Admin Support
Assembler
Austin, TX
09.2022 - 05.2023
- Managed internal communications with on-site and remote employees.
- Supported administrative workflows while ensuring quality and accuracy in production tasks.
Early Administrative & Customer Service Roles
Early Career
Austin, TX
01.2019 - 01.2022
- Receptionist and Keyholder - Embellish (Salon and Retail)
- Inventory & POS Specialist - Greenbelt Botanicals (Retail)
- Receptionist - Sweet Treats Bakery (Hospitality)
- Highlights: Scheduled client appointments, managed inventory, processed invoices, and provided front-line customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
High School Diploma -
James Bowie High School
Austin, Tx05-2017
Some College (No Degree) -
Austin Community College
Austin, TXSkills
- Vendor coordination
- Supply management
- Budgeting
- Invoicing
- SAP (basic)
- Event planning
- Microsoft Office Suite
- Google Suite
- Airtable
- Notion
- Robin
- Slack
- Basecamp
- Shopify
- Brex
- Customer service
- Communication
- Process improvement
- Problem solving
- Scheduling
- Reception desk management
- Calendar management
- Organization
- Detail orientation
- Problem-solving
- Team collaboration
Websites
Volunteer Experience
Central Texas Food Bank, Garden Volunteer, 04/01/23, Present, Support community garden operations, requiring collaboration, physical endurance, and teamwork.
Timeline
Receptionist - Facilities Team (Contract)
RWE Clean Energy
08.2025 - Current
Office Manager (Contract)
Redis
03.2025 - 04.2025
Office Manager
Studio Neat
05.2023 - 08.2024
Assembler / Admin Support
Assembler
09.2022 - 05.2023
Early Administrative & Customer Service Roles
Early Career
01.2019 - 01.2022
High School Diploma -
James Bowie High School
Some College (No Degree) -
Austin Community College