Summary
Overview
Work History
Education
Skills
Timeline
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Katia Tellez

Pleasant Hill,MO

Summary

Experienced Customer Service Representative fluent in English and Spanish. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing.

Overview

1
1
year of professional experience

Work History

Retail

Target
09.2023 - 04.2024
  • Recommended retail products for at-home use.
  • Proven ability to learn quickly and adapt to new situations.
  • Tagged and prepared new merchandise for retail sales.
  • Worked effectively in fast-paced environments.
  • Boosted overall store appearance through regular maintenance tasks such as folding clothes, arranging shelves, and tidying up displays for optimal presentation.

Assistant Executive Officer

Vien Dong
10.2023 - 01.2024
  • Monitored sales statistics and provided detailed reports.
  • Checked reference sources to verify dates, facts and statistics.
  • Translated documents from Spanish to English.

Education

International Business -

Instituto Politecnico Nacional
Mexico City
07.2023

High School Diploma -

Preparatoria Anexa A La Normal De Ecatepec
Mexico City
07.2019

English-as-a-Second-Language Education

Quick Learning
Ecatepec, Edo. De Mex.
01.2017

Skills

  • Retail Sales
  • Retail services
  • Fluent in Spanish
  • Spanish translation
  • Document Translation
  • Bilingual
  • Bilingual Writing
  • Customer Service
  • Teamwork and Collaboration
  • Friendly, Positive Attitude

Timeline

Assistant Executive Officer

Vien Dong
10.2023 - 01.2024

Retail

Target
09.2023 - 04.2024

International Business -

Instituto Politecnico Nacional

High School Diploma -

Preparatoria Anexa A La Normal De Ecatepec

English-as-a-Second-Language Education

Quick Learning

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Katia Tellez