Ellie Sprague
FastBreak Sportswear
Waynesville,MO
1
Language
2
years of professional experience
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Work History
Retail
2 Months- Focused on customer needs during technical operations and sales interactions.
- De-escalated tense situations and resolved complaints with a calm demeanor to maintain customer satisfaction
- Operated cash registers efficiently to process customer transactions., processing transactions, refunds, and exchanges
Barista
2 Months- Demonstrated speed and multitasking skills while managing tasks in busy retail environments.
- Provided customer service and de-escalated conflicts through effective communication and problem-solving skills.
- Coordinated team activities and trained new members to improve collaboration and efficiency.
Concession
8 Months- Managed cash transactions at the register
- Followed food safety guidelines for sanitation
- Food Safety Regulations & Sanitation
- Addressed guest complaints to enhance satisfaction
- Handled multiple tasks in fast-paced environment
Barista
7 Months- Provided exceptional customer service, enhancing overall guest experience and satisfaction.
- Prepared and served coffee beverages according to established recipes and customer preferences.
- Operated espresso machines and grinders, ensuring consistent quality of drinks.
- Maintained cleanliness and organization of workstations during busy shifts.
- Handled cash transactions accurately, processing payments efficiently at the register.
- Collaborated with team members to streamline operations during peak hours, improving workflow efficiency.
- Maintained a clean and organized workspace for optimal productivity and safety.
Education
Highschool Diploma
- Received Highschool Diploma
- CPR Certification
Skills
Sales and retail experience
Retail display setups
Customer service
Team player
Problem solving
Adaptability
Retail sales
Inventory management
Team player
Customer engagement
Accountable
Team player
LANGUAGES
English
Timeline
Retail
FastBreak Sportswear
06.2026 - CurrentRead More
Barista
Spill the Beans
04.2026 - 06.2026Read More
Concession
B&B Theatre
05.2025 - 01.2026Read More
Barista
Starbucks
04.2024 - 11.2024Read More
Waynesville High School
Highschool Diploma
Read More