Katia Torres
Miami ,FL
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
18
18
years of professional experience
Work History
Secretary
J Jorres tile and Marble Corp
Miami , FL
02.2023 - 08.2024
- Going to a meeting with customers.
- Doing paperwork, such as invoices and estimates.
- Going out to buy materials.
- Paying the employees.
Driver
Uber
Miami , FL
05.2021 - 11.2022
- picking-up and dropping-off people around Miami FL and Broward FL
Supervisor
Charles Cleaning company
Miami , FL
10.2018 - 02.2021
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Going to sub meetings with superintendents of the construction site.
- I was in charge of approximately 20 people or more.
Customer Service Associate
Publix Super Markets Inc
Miami, FL
07.2010 - 02.2017
- Greeted customers and identified their needs.
- Provided information about products and services available to customers.
- Processed customer orders accurately and efficiently.
- Resolved customer inquiries in a timely manner.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Answered phone calls from customers promptly and courteously.
- wester union, money orders, and cashing checks
Warehouse Associate
Roche Molecular Systems
Branchburg, NJ
10.2007 - 12.2009
- Packing
- Checking medicines for expiration dates to make sure they were in good standing before shipping out to clinics and laboratories.
Sales Representative
Boost Mobile
Canton, GA
02.2007 - 06.2007
- Selling phones.
- activations
- Receiving phones.
- Answered store and merchandise questions and led customers to wanted items.
Education
High School Diploma -
Cherokee High School
Canton, GA05-2007
Skills
- Sales Development
- Customer Service
- Staff Training
- Bi-lingual (Spanish/English)
- working with computers
Timeline
Secretary
J Jorres tile and Marble Corp
02.2023 - 08.2024
Driver
Uber
05.2021 - 11.2022
Supervisor
Charles Cleaning company
10.2018 - 02.2021
Customer Service Associate
Publix Super Markets Inc
07.2010 - 02.2017
Warehouse Associate
Roche Molecular Systems
10.2007 - 12.2009
Sales Representative
Boost Mobile
02.2007 - 06.2007
High School Diploma -
Cherokee High School
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