Summary
Overview
Work History
Education
Skills
Timeline
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Katia Torres

Miami ,FL

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.

Overview

18
18
years of professional experience

Work History

Secretary

J Jorres tile and Marble Corp
Miami , FL
02.2023 - 08.2024
  • Going to a meeting with customers.
  • Doing paperwork, such as invoices and estimates.
  • Going out to buy materials.
  • Paying the employees.

Driver

Uber
Miami , FL
05.2021 - 11.2022
  • picking-up and dropping-off people around Miami FL and Broward FL

Supervisor

Charles Cleaning company
Miami , FL
10.2018 - 02.2021
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Going to sub meetings with superintendents of the construction site.
  • I was in charge of approximately 20 people or more.

Customer Service Associate

Publix Super Markets Inc
Miami, FL
07.2010 - 02.2017
  • Greeted customers and identified their needs.
  • Provided information about products and services available to customers.
  • Processed customer orders accurately and efficiently.
  • Resolved customer inquiries in a timely manner.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Answered phone calls from customers promptly and courteously.
  • wester union, money orders, and cashing checks

Warehouse Associate

Roche Molecular Systems
Branchburg, NJ
10.2007 - 12.2009
  • Packing
  • Checking medicines for expiration dates to make sure they were in good standing before shipping out to clinics and laboratories.

Sales Representative

Boost Mobile
Canton, GA
02.2007 - 06.2007
  • Selling phones.
  • activations
  • Receiving phones.
  • Answered store and merchandise questions and led customers to wanted items.

Education

High School Diploma -

Cherokee High School
Canton, GA
05-2007

Skills

  • Sales Development
  • Customer Service
  • Staff Training
  • Bi-lingual (Spanish/English)
  • working with computers

Timeline

Secretary

J Jorres tile and Marble Corp
02.2023 - 08.2024

Driver

Uber
05.2021 - 11.2022

Supervisor

Charles Cleaning company
10.2018 - 02.2021

Customer Service Associate

Publix Super Markets Inc
07.2010 - 02.2017

Warehouse Associate

Roche Molecular Systems
10.2007 - 12.2009

Sales Representative

Boost Mobile
02.2007 - 06.2007

High School Diploma -

Cherokee High School

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Katia Torres