Katia Villarreal
Los Fresnos,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Sisters Interiors
09.2021 - 05.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Used in-store system to locate inventory and place special orders for customers.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
Education
High School Diploma -
Brandeis High School
San Antonio, TX05.2022
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Strong Communication
- Reliable and Responsible
- Product Recommendations
- Customer Assistance
- Product Knowledge
- Phone Etiquette
- Order Processing
Timeline
Retail Sales Associate
Sisters Interiors
09.2021 - 05.2024
High School Diploma -
Brandeis High School
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